Development of the Cultural Intelligence Assessment

Thomas, David C.; Stahl, Günter K.; Ravlin, Elizabeth C.; Poelmans, Steven; Pekerti, Andre A.; Maznevski, Martha L.; Lazarova, Mila; Elron, Efrat; Ekelund, Bjørn Z.; Cerdin, Jean‐Luc; Brislin, Richard W.; Aycan, Zeynep; Au, Kevin

doi:10.1108/s1535-1203(2012)0000007011

Cited by 33 publications

(37 citation statements)

References 32 publications

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“…Such techniques have not yet been used to assess individual-level multiculturalism and are therefore excluded from our supplementary tables. Concurrent and retrospective protocols are two implicit techniques that involve participants explicitly reporting their thoughts, whereby cultural knowledge would be assessed while participants try to solve a culture-related problem (Ericsson & Simon, 1993;Kuusela, & Paul, 2000;Thomas et al, 2012) or while offering rationales for why an incident occurred (Cushner & Brislin, 1996). Similarly, cultural assimilator exercises refer to closedended responses to cultural scenarios, where there is a "right" answer that demonstrates cultural knowledge (Fiedler, Mitchell, & Triandis, 1971).…”

Section: Measurement Guidelines For Researchersmentioning

confidence: 99%

Multiculturalism within individuals: A review, critique, and agenda for future research

et al. 2018

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In a globally connected world, it is increasingly common for individuals to belong to and be influenced by more than one culture. Based on a critique of conceptualizations from psychology, management, marketing, anthropology, and sociology, we bring clarity and consistency to conceptualizing and measuring multiculturalism at the individual level. We propose that individual-level multiculturalism is the degree to which someone has knowledge of, identification with, and internalization of more than one societal culture, and recommend methods to measure each dimension. Finally, we suggest how individual-level multiculturalism influences and is influenced by social networks and power dynamics in international organizations.

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Section: Measurement Guidelines For Researchersmentioning

confidence: 99%

Multiculturalism within individuals: A review, critique, and agenda for future research

et al. 2018

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“…Of these, one (Ang et al, 2004) 'relies entirely on self-reports of past behaviour and cognitive processes' which, as Thomas et al (2012) point out, limit its validity since people's accounts of their own effectiveness are unlikely to be reliable. Another attempt, Thomas et al's (2012) own web-based assessment tool, aimed to test the three dimensions of CQ: knowledge, skills and cultural metacognition.…”

Section: Assumption 1: That Cq Existsmentioning

confidence: 98%

If only cultural chameleons could fly too

Blasco

Egholm

Jakobsen

2012

Int'l Jnl of Cross Cultural Management

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The article offers a critique of the concept of cultural intelligence (CQ) from a semiotic perspective. It addresses three assumptions that underpin the CQ concept: that CQ exists, that conflict and misunderstandings are antithetical to CQ and that metacognition involves a cultural dimension. The analysis focuses in particular on the dimension of cultural metacognition which has recently been claimed to be the CQ concept's main contribution compared to earlier concepts such as cross-cultural or intercultural competence, a claim which is found to be overstated. The article uses the example of CQ training to illustrate the need for greater attention to context and motivation when CQ is deployed for business purposes, as well as to the role of experience in cultural learning processes. At a broader level, the article urges caution in assuming that all human attributes can be trained for business purposes, especially through short-term interventions.

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“…Research demonstrates that CQ is consistent predictor of performance in multicultural settings. Cultural intelligence research has been cited and peer reviewed in more than seventy academic journals (Blasco, Feldt, & Jakobsen, 2012;Gelfand et al, 2008;Soon et al, 2007;Thomas et al, 2012Thomas et al, , 2015.…”

Section: The Measurement Of Culture Shockmentioning

confidence: 99%

Culture Shock: A Review of the Literature for Practitioners

Furnham¹

2019

PSYCH

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This paper considers the research on the ever-popular concept of culture shock and related ideas. Researchers from different disciplines (anthropology, education, psychiatry, psychology, sociology) have attempted to operationalise the concept, measure it, and understand the process behind it, as well as develop strategies to help those who experience it. This paper also considers issues concerned with the measurement of adjustment as well as the various groups of travellers who can have serious culture shock difficulties. Implications of this research are considered. This integrative review summarises a range of theory and evidence relevant to the UN SDGs, in particular to SDG10 which includes facilitating safe regular and responsible migration and mobility of people, including through the implementation of planned and wellmanaged migration policies. It also considers practical implications which will be of interest to medical and educational practitioners, policy makers, charitable institutions and travellers themselves. 1833 Psychology reaction of travellers. Its aim is primarily educational, aimed specifically at travellers and educators. People have, and will, always travel to "far off lands", different countries and continents and possibly soon planets, for very different purposes. They go to convert, conquer, explore, trade, teach, learn, holiday and settle. Over the last century, the reduced costs and increased ease of short and long-distance travel have shown a dramatic rise in people's movements around the world. This means that although they do not anticipate experiencing it, more and more people are confronted with culture shock.There are many ways to classify these travellers i.e. how long they go for (i.e. migrants vs. sojourners vs. tourists); how far they travel (near vs. far; familiar vs unfamiliar); their motives for movement (education, trade, expansion); the nature of stranger-host relations (friendly vs. antagonistic) etc. Furthermore, they are of interest to different academic disciplines like anthropology, economics, education, psychiatry, psychology and sociology. What they have in common is that they have to "adapt to the new environment": to learn new ways of behaving, feeling and thinking. This can be unexpected and demanding.The data on the sheer number of people moving between countries is staggering. According to the UN High Commissioner for Refugees report for 2016, in all 65.6 million people are displaced worldwide; one person flees every 3 seconds, and over half of the world's refuges are children. It is estimated that currently around 400 million people are migrants (nearly 4% of the world population); there are currently 70 million refugees; that there are nearly 5 million foreign students; and that 1.3 billion people go abroad as tourists every year. The comparative ease and cheapness of travel means that these numbers are likely to increase. Two generations ago, people in all countries tended to stay where they were: now children need passports to travel abroad. This has result...

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Development of the Cultural Intelligence Assessment

Cited by 33 publications

References 32 publications

Multiculturalism within individuals: A review, critique, and agenda for future research

Multiculturalism within individuals: A review, critique, and agenda for future research

If only cultural chameleons could fly too

Culture Shock: A Review of the Literature for Practitioners

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