Development of the Workplace Interpersonal Problems Scale for Care Workers (WIPS) and examination of its reliability and validity

Takeda, Shinya; Fukuzaki, Toshiki

doi:10.1016/j.heliyon.2023.e20156

Cited by 3 publications

(2 citation statements)

References 37 publications

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Section: Measures Workplace Interpersonal Problemsmentioning

confidence: 99%

“…The Workplace Interpersonal Problems Scale for care workers (WIPS) [30] was used to measure workplace interpersonal problems. This scale has shown good reliability and validity [30] and consists of a total of 23 questions. The subscale includes the following six items: insu cient communication, bullying, a sense of unfair workload, different attitudes to care work, di culty in guiding subordinates/new staff, and labeling.…”

Section: Measures Workplace Interpersonal Problemsmentioning

confidence: 99%

See 1 more Smart Citation

Workplace interpersonal relationships and turnover intentions among care workers in older adult care facilities: a mediation analysis comparing direct and mediated effects via psychological distress

Takeda,

Fukuzaki

2024

Preprint

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Background This study aimed to investigate the relationship between workplace interpersonal relationships, psychological distress, and turnover intentions among care workers working in older adult care facilities. Methods An anonymous online survey among 811 care workers in Tottori Prefecture, Japan, was conducted between November and December 2023. The data were collected using the Workplace Interpersonal Problems Scale for care workers (WIPS), the K6 scale, the Turnover Intention Scale and basic attributes. Responses were obtained from 254 participants with a response rate of 31.3%. Results The results of the mediation analysis for the WIPS subscale which was adjusted for basic attributes show that insufficient communication (direct effect, 0.319; mediated effect, 0.194), a sense of unfair workload (direct effect, β = 0.314; mediated effect, β = 0.190), and different attitudes to care work (direct effect, β = 0.278; mediated effect, β = 0.204) had stronger direct effect on turnover intention, whereas difficulty guiding subordinates/new staff (direct effect, β = 0.207; mediated effect, β = 0.219) and labeling (direct effect, β = 0.198; mediated effect, β = 0.211) had slightly stronger mediated effect on turnover intentions through psychological distress. For bullying (direct effect, β = 0.207; mediated effect, β = 0.204), the direct and mediated effects on turnover intention were nearly equal. Conclusions This study revealed that some workplace interpersonal problems have a stronger direct effect on turnover intentions, whereas others have a stronger mediating effect on turnover intentions through psychological distress. Workplace interpersonal problems are predictors of turnover intentions among care workers working in elderly care facilities, and different workplace interpersonal problems should be targeted for intervention to reduce turnover intentions.

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Section: Measures Workplace Interpersonal Problemsmentioning

confidence: 99%

Section: Measures Workplace Interpersonal Problemsmentioning

confidence: 99%

Workplace interpersonal relationships and turnover intentions among care workers in older adult care facilities: a mediation analysis comparing direct and mediated effects via psychological distress

Takeda,

Fukuzaki

2024

Preprint

View full text Add to dashboard Cite

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Association between workplace interpersonal relationships and psychological distress among care workers at elder care facilities

Takeda,

Fukuzaki

2024

Psychogeriatrics

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BackgroundAs the number of older people requiring care continues to increase across the globe, maintaining care workers' mental health is an important task for all countries. This study examines the association between interpersonal relationships at work and psychological distress among care workers at elder care facilities in Japan.MethodsThis study was a secondary data analysis of cross‐sectional data. There were 406 participants who were analyzed. Questions consisted of demographic variables, psychological distress, interpersonal problems in the workplace, and intention to improve interpersonal relationships. Psychological distress was evaluated using the Japanese version of the K6 scale. Factors related to psychological distress were identified by logistic regression analysis.ResultsPrevalence of psychological distress was 53.2%. Care workers experiencing interpersonal problems in the workplace were 5.95 (95% CI: 3.82–9.43) times more likely to experience psychological distress than care workers without such problems. Moreover, those who displayed an intention to improve their interpersonal relationships were 0.33 times (95% CI: 0.15–0.71) less likely to experience psychological distress than those who did not.ConclusionsThis study found there is a strong association between workplace interpersonal relationships and psychological distress among care workers at elder care facilities. Therefore, experiencing interpersonal problems in the workplace may be a risk factor for psychological distress, and displaying an intention to improve one's interpersonal relationships may attenuate psychological distress.

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Workplace interpersonal relationships and turnover intentions among care workers working in older adult care facilities in Japan: a mediation analysis comparing direct and mediated effects via psychological distress

Takeda,

Fukuzaki

2024

BMC Nurs

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Background This study aimed to investigate the relationship between workplace interpersonal relationships, psychological distress, and turnover intentions among care workers working in older adult care facilities. Methods An anonymous online survey among 811 care workers in Tottori Prefecture, Japan, was conducted between November and December 2023. The data were collected using the Workplace Interpersonal Problems Scale for care workers (WIPS), the K6 scale to assess psychological distress, the Turnover Intention Scale and basic attributes. Responses were obtained from 254 participants with a response rate of 31.3%. The low response rate suggests that selection bias may have affected the results of this study. Results The results of the mediation analysis for the WIPS subscale which was adjusted for basic attributes show that the direct effects of insufficient communication and a sense of unfair workload were stronger than the mediating effects of psychological distress (Insufficient communication: direct effect: β = 0.319 [95% CI = 0.192, 0.459]; mediation effect: β = 0.194 [95% CI = 0.105, 0.285]), sense of unfair workload: direct effect: β = 0.314 [95% CI = 0.187, 0.443]; mediation effect: β = 0.190 [95% CI = 0.113, 0.268]). In these other four WIPS subscales, psychological distress was partially mediated (bullying: direct effect: β = 0.207 [95% CI = 0.091, 0.322]; mediation effect: β = 0.204 [95% CI = 0.135, 0.290], different attitudes to care work: direct effect: β = 0.278 [95% CI = 0.140, 0.401]; mediation effect: β = 0.204 [95% CI = 0.128, 0.293], difficulty in guidance for subordinates/new staff: direct effect: β = 0.207 [95% CI = 0.072, 0.329]; mediation effect: β = 0.219[95% CI = 0.141, 0.313], labeling: direct effect: β = 0.198 [95% CI = 0.073, 0.330]; mediation effect: β = 0.211 [95% CI = 0.143, 0.287]). Conclusions This study revealed that some workplace interpersonal problems have a stronger direct effect on turnover intentions, whereas others have a stronger mediating effect on turnover intentions through psychological distress. Workplace interpersonal problems are predictors of turnover intentions among care workers working in elderly care facilities, and different workplace interpersonal problems may be targeted for intervention to reduce turnover intentions.

show abstract

Development of the Workplace Interpersonal Problems Scale for Care Workers (WIPS) and examination of its reliability and validity

Cited by 3 publications

References 37 publications

Workplace interpersonal relationships and turnover intentions among care workers in older adult care facilities: a mediation analysis comparing direct and mediated effects via psychological distress

Workplace interpersonal relationships and turnover intentions among care workers in older adult care facilities: a mediation analysis comparing direct and mediated effects via psychological distress

Association between workplace interpersonal relationships and psychological distress among care workers at elder care facilities

Workplace interpersonal relationships and turnover intentions among care workers working in older adult care facilities in Japan: a mediation analysis comparing direct and mediated effects via psychological distress

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