Development Programmes in Asia

Rinaldi, Azzurra

doi:10.1057/978-1-137-59911-7_9

Cited by 1 publication

(1 citation statement)

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“…Analysis should first examine how much deliverable care is expected to benefit patients and subsequently whether and in what way care could be provided less expensively. A further factor concerns the overall impact of the organization on the equilibrium of the ecosystem of the territorial context [91,92]. In this sense, the risk of inappropriateness can affect the system's stability also in sustainability terms, thus requiring a systems viability monitoring process that includes the evaluation of sustainability [30,61,93].…”

Section: Discussionmentioning

confidence: 99%

Monitoring Viability and Sustainability in Healthcare Organizations

et al. 2018

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The paper aims to advocate the incorporating of the sustainability perspective into the management control system of healthcare organizations. The study is based on two main premises: (1) the evolution of business models towards a wide perspective of the sustainability approach; (2) the evolution of control systems in healthcare organizations towards a control-based approach to monitor the effectiveness and efficiency of the service targeted primarily to cut costs and expenses. Our methodology is developed at theoretical and conceptual level starting from: (1) a literature review on the issue, highlighting main trends and gaps and (2) the adoption of the Viable Systems Approach (VSA) as a conceptual framework oriented to integrate a wide variety of stakeholder perspectives and interests into the business model. Our findings lead us to introduce the Systems Viability Monitoring Model for Sustainability as a potential reference framework to build healthcare management control systems in which the notion of ‘systems viability,’ as defined by VSA, becomes a bridging concept by means of which the sustainability perspective can be incorporated into the management control system of healthcare organizations.

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