Design Computing and Cognition '14 2015
DOI: 10.1007/978-3-319-14956-1_18
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Diagnosing Wicked Problems

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Cited by 4 publications
(5 citation statements)
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“…Rittel's work was not clear about whether all 10 properties were required to hold in order for a problem to be wicked. Our earlier work suggested that Rittel's properties could be used along with analysis of the cause of the wickedness to determine if a problem was wicked or just challenging (Burge & McCall, 2014).…”
Section: Discussionmentioning
confidence: 99%
See 1 more Smart Citation
“…Rittel's work was not clear about whether all 10 properties were required to hold in order for a problem to be wicked. Our earlier work suggested that Rittel's properties could be used along with analysis of the cause of the wickedness to determine if a problem was wicked or just challenging (Burge & McCall, 2014).…”
Section: Discussionmentioning
confidence: 99%
“…This literature provides examples of the application of the wicked problems concept in a wide range of real-world problem-solving fields, including software engineering (DeGrade & Stahl, 1990), interaction design (Stolterman, 2008), military science (Clemente & Evans, 2015), systems engineering (Kovacic & Sousa-Poza, 2013), architectural design (Fischer et al, 1996), environmental policy (Balint et al, 2011), health care (Arnett, 2012), and management science (Dunne & Martin, 2006). Much of the literature, however, has centered on wicked problems in design (e.g., Buchanan, 1992; Cherry, 1999; Coyne, 2005; Rith & Dubberly, 2007; Burge & McCall, 2014).…”
Section: Introductionmentioning
confidence: 99%
“…The design activity of technology and engineering has been characterised as dealing with 'wicked' problems (Burge & McCall, 2015). For some researchers (Farrell & Hooker, 2013), this characterisation has been for the purpose of identifying the cognitive character of such problems, but in this case we see it as a mechanism that characterises the epistemic practices of technology and engineering.…”
Section: Technological/engineering Epistemic Practicesmentioning
confidence: 99%
“…On the contrary, conventional and usually disciplinary approaches still persist, which focus mostly on fisher's non-compliance as the sole or main aspect of the problem. However, conventional approaches can fail when it comes to characterize a problem that is wicked, for example, by producing narrow interpretations of the social dimension of the problem (Head, 2019), which can result in either policy design failure (if wickedness is not identified and the problem is regarded as benign) or design paralysis (if incorrectly perceived wickedness is used as an excuse for not working in identifying and implementing solutions; Burge & Mccall, 2015). There is also the possibility of declaring a problem as wicked when it is not, or it is wicked in only some dimensions but not all, which can mislead policy analysis and interventions (Head & Alford, 2008).…”
Section: Introductionmentioning
confidence: 99%