“…The implications of these findings have applicability across national settings and for effective management of nonprofit organizations internationally. Striving to find ways nonprofit leaders can increase employee job satisfaction and service quality is not likely to be limited to the United States (Bastida, Marimon, & Carreras, 2018; Choi, Goh, Adam, & Tan, 2016; Yıldız & Şimşek, 2016). The general model of leadership influencing performance outcomes, such as job satisfaction and service quality, through various mediating variables is supported in national and international contexts (Wipulanusat, Panuwatwanich, & Stewart, 2018; Yıldız & Şimşek, 2016) and in a variety of public and nonprofit sectors (Edú-Valsania, Moriano, & Molero, 2016; Wipulanusat et al, 2018).…”