Diffusion and usage of public e-services in Europe: An assessment of country level indicators and drivers

Seri, Paolo; Bianchi, Anna Flavia; Matteucci, Nicola

doi:10.1016/j.telpol.2014.03.004

Cited by 34 publications

(17 citation statements)

References 28 publications

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“…In contrast, Internet access in some northern and western European states has reached almost complete saturation (Cruz-Jesus, Oliveira, & Bacao, 2012). Similar differences were also identified for Internet adoption by the public and business sectors (Seri, Bianchi, & Matteucci, 2014) and in more specific Internet skills and usage patterns (van Dijk, 2009).…”

Section: Macro-level Digital Divides In Europementioning

confidence: 65%

“…In comparison of all macro-level analyses, Internet access divides turned out to be more severe compared to uses and skills divides. National Internet adoption rates followed the known patterns of EU integration and economic wealth (Cruz-Jesus et al, 2012;Kyriakidou et al, 2011;Seri et al, 2014). A north-west vs. south-east gap was still detectable in late 2014.…”

Section: Macro-level Digital Dividesmentioning

confidence: 74%

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Online health information seeking in Europe: Do digital divides persist?

Bachl¹

2016

SC|M

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First-and second-level digital divides are of great concern in health communication research and practice. It is feared that the increased importance of online health information might also increase informational inequalities between those who can and those who for different reasons cannot benefit from online health communication. Using a largescale representative survey from the 28 member states of the European Union (N = 26 566), we investigated macro-level divides between countries and micro-level divides based on sociodemographic and health-related individual characteristics. The Internet is established as a channel for health communication for substantial parts of the European population. Yet meaningful differences were still persistent even within the highly-developed region of the EU. Internet access divides were most pronounced in comparison, both at the macro and the micro level. Substantial differences were also found between the users of health-related Internet services regarding a wider range of online practices and online health literacy.

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Section: Macro-level Digital Divides In Europementioning

confidence: 65%

Section: Macro-level Digital Dividesmentioning

confidence: 74%

Online health information seeking in Europe: Do digital divides persist?

Bachl¹

2016

SC|M

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“…With regard to future work our study could be extended to include new Eurostat (2016-2020) and UN (2018-2020) data and involve other e-Government indicators suggested by various authors [33][34][35]. On the other hand, a new analysis could be carried out excluding the countries with no Eurostat data for any of the years, e.g.…”

Section: Plos Onementioning

confidence: 99%

Characterization of e-Government adoption in Europe

et al. 2020

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The digital divide in Europe has not yet been bridged and thus more contributions towards understanding the factors affecting the different dimensions involved are required. This research offers some insights into the topic by analyzing the e-Government adoption or practical use of e-Government across Europe (26 EU countries). Based on the data provided by the statistical office of the European Union (Eurostat), we defined two indexes, the E-Government Use Index (EGUI) and an extreme version of it taking into account only null or complete use (EGUI +), and characterized the use/non use of e-Government tools using supervised learning procedures in a selection of countries with different e-Government adoption levels. These procedures achieved an average accuracy of 73% and determined the main factors related to the practical use of e-Government in each of the countries, e.g. the frequency of buying goods over the Internet or the education level. In addition, we compared the proposed indexes to other indexes measuring the level of e-readiness of a country such as the E-Government Development Index (EGDI) its Online Service Index (OSI) component, the Networked Readiness Index (NRI) and its Government usage component (GU). The ranking comparison found that EGUI + is correlated with the four indexes mentioned at 0.05 significance level, as the majority of countries were ranked in similar positions. The outcomes contribute to gaining understanding about the factors influencing the use of e-Government in Europe and the different adoption levels.

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“…The state of digital infrastructures is considered an enabling condition for many ICT interventions, as the Internet connectivity is believed to be capable of closing digital gaps among governments, citizens and enterprises, and stimulate economic growth (Fernández-i-Marín, 2011). According to Seri et al (2014), "ICT infrastructure (as measured, in primis, by broadband penetration) is the main "hard" driver of the national diffusion of public eServices, both for availability, usage and their gap; equally, its importance holds for both services aimed at citizens and enterprises" (p. 508). Ferro et al (2008) found that access to the Internet via broadband networks increases Internet use for different purposes.…”

Section: Territorial Digital Dividesmentioning

confidence: 99%

Addressing territorial digital divides through ICT strategies: Are investment decisions consistent with local needs?

Reggi

Gil-García

2021

Government Information Quarterly

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Governments around the world are investing a great amount of resources on the development of an information society. These investments are particularly important as an attempt to close digital divides among countries and regions within countries. However, there is no clear evidence that suggests that current Information and Communication Technology (ICT) policies are helping align investments with the actual needs of the local contexts. Based on data about the allocation of 2014-2020 EU Funds, this paper analyzes the relationship between local needs and investment decisions aiming at bridging territorial digital divides. The results identify four different regional strategies developed around four policy goals: broadband, digital inclusion, digital government services, and the use of ICTs in enterprises. The results also show that unlike the past 2007-13 period, the allocations to these goals appear to be consistent with the ICT local context, i.e. funding for a given goal is higher in the regions that need it the most. Therefore, our main recommendation for the European Commission and Member States is to keep existing requirements for developing evidence-informed "Digital Growth" strategies for the next 2021-27 period. We also suggest to strengthen existing support tools for regional governments.

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Diffusion and usage of public e-services in Europe: An assessment of country level indicators and drivers

Cited by 34 publications

References 28 publications

Online health information seeking in Europe: Do digital divides persist?

Online health information seeking in Europe: Do digital divides persist?

Characterization of e-Government adoption in Europe

Addressing territorial digital divides through ICT strategies: Are investment decisions consistent with local needs?

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