“…These new technologies used in digital transformation can be cloud, blockchain, mobile, AI, Internet of Things and other smart technologies (Duan et al, 2019;Dubey et al, 2020;Hughes et al, 2019;Ismagilova et al, 2019;Wamba and Queiroz, 2020). The usage of technology for digital transformation is determined by organization's attitude towards the technology, perceived usefulness and perceived ease of use (Berlak et al, 2020;Grover et al, 2019). Organizations has been significantly engaged in digital transformation (Burton-Jones et al, 2020).…”