Digital Banking

Abstract

Due to the exponential growth of the internet, smartphones, and communication technologies during the last two decades, the digital banking sector has enormously advanced in terms of user-friendly, efficient, and fast financial transactions. Digital banking also plays a significant role as an enabler of cashless transactions in the economic crisis caused by the COVID-19 pandemic. The study investigates the challenges, technology, and future research agenda of digital banking. The paper follows the manifestation of Kitchenham's SLR protocol. Six databases were used to determine articles that match the criteria. The study considers recent articles, which have been published from 2015 to 2021. Sixty-seven papers have been selected, extracted, and analyzed. The result highlights issues related to technology, organization, people, process, environment, customers, security, and risk, which become challenges in digital banking innovation. This research presents suggestions for future research directions, which will be beneficial to practitioners and scholars around the globe.

Digital Banking Regulations: A Comparative Review Between Nigeria and the Usa

“…The study highlights issues related to technology, organization, people, process, environment, customers, security, and risk, which become challenges in digital banking innovation. This research is pertinent to the US context, where similar challenges are faced, and it presents suggestions for future research directions beneficial to practitioners and scholars globally (Indriasari et al, 2022). Mursalov's research analyzes the current state of the world banking system, focusing on the role of the coronavirus pandemic as a catalyst for the digital transformation of the banking sector.…”

“…This review provides an in-depth analysis of the challenges and innovations in the US digital banking regulatory framework. Indriasari et al (2022) investigate the challenges and emerging technology trends in digital banking, emphasizing the role of digital banking as an enabler of cashless transactions, especially during the economic crisis caused by the COVID-19 pandemic. The study highlights issues related to technology, organization, people, process, environment, customers, security, and risk, which become challenges in digital banking innovation.…”

“…This analysis identifies emerging trends and potential future changes in digital banking regulations, drawing insights from recent scholarly work. Indriasari et al (2022) investigate the challenges, technology, and future research agenda of digital banking. Their study highlights the significant role of digital banking as an enabler of cashless transactions, especially during the COVID-19 pandemic.…”

“…The last two decades have witnessed an exponential growth in internet, smartphone, and communication technologies, significantly advancing the digital banking sector. This advancement has been crucial, especially during economic crises like the COVID-19 pandemic, where digital banking played a vital role in enabling cashless transactions (Indriasari, E. et al, 2022). The study by Indriasari and colleagues investigates the challenges and future research agenda of digital banking, providing insights into the emerging technology trends in this domain.…”

Parallel path detection for fraudulent accounts in banks based on graph analysis

“…For decades, banks have upgraded their infrastructure and services. Presently, customers can monitor and control their financial tasks in real time through a considerable number of tools provided by banks ( Schmidt, Drews & Schirmer, 2017 ; Indriasari et al, 2022 ). However, as a service provider, banks are able to collect data about financial activities of customers, including the flow of funds between accounts ( Oral et al, 2020 ).…”