Digital Competences Of Rural Population: Theory, Estimation Methodology And Research Experience

Abstract

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Population Assessment Of Health Care Quality: The Problems Of Research Methodology

“…They include questions that meet the established criteria for assessment: openness and accessibility of information about the medical organization; comfort in the conditions of the provision of medical services, including waiting times for the provision of medical services; courtesy of the staff of the medical organization; satisfaction with the conditions of service provision, accessibility of health care services for the disabled (Federal Law of 05.12.2017 N 392-FZ). All this raises the issue of the representativeness of the data received when completing online questionnaires on official websites, as not all patients are aware of the procedure and do not have access to new information and communication technologies (Kurnikova et al, 2020). There are also traditional forms of viewing patients' opinions on the medical services provided through social surveys at their place of residence or in medical institutions.…”