Sports organizations can be crucial to the advancement of bilateral ties between nations, their mutual reputation, and the development of sports diplomacy. In light of the Fenerbahçe-Galatasaray super cup match, this article discusses crisis communication strategies and the role of sports diplomacy in detail. Through a detailed analysis of media coverage and various communication tactics employed by clubs, officials, and stakeholders, this study sheds light on the complications surrounding the detrimental impacts of match cancellation. This study, which closely looks at media accounts, clarifies a number of the detrimental effects of match cancellation. The assessment highlights the approaches utilized by the stakeholders within the organization to address the problem and influence public sentiment, utilizing crisis communication theories.