Digital Health Platforms in Saudi Arabia: Determinants from the COVID-19 Pandemic Experience

Alghamdi, Saeed M; Alsulayyim, Abdullah S; Alqahtani, Jaber S; Aldhahir, Abdulelah M.

doi:10.3390/healthcare9111517

Cited by 26 publications

(34 citation statements)

References 35 publications

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“…Moreover, this is the first study to fully integrate PMT, the extended TAM, and the SUS. The significant and substantial findings can be used as a theoretical foundation, particularly in designing a new mobile application for disease-control tracking worldwide [ 57 , 58 , 59 , 60 , 61 , 62 ].…”

Section: Discussionmentioning

confidence: 99%

Factors Affecting the Perceived Usability of the COVID-19 Contact-Tracing Application “Thai Chana” during the Early COVID-19 Omicron Period

Chuenyindee

Ong

Prasetyo

et al. 2022

IJERPH

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Thai Chana is one of the mobile applications for COVID-19 disease-control tracking, especially among the Thais. The purpose of this study was to determine factors affecting the perceived usability of Thai Chana by integrating protection motivation theory, the extended technology acceptance model, and the system usability scale. In all, 800 Thais participated and filled an online questionnaire with 56 questions during the early COVID-19 omicron period (15 December 2021 to 14 January 2022). Structural equation modeling (SEM) showed that the understanding of COVID-19 has significant effects on perceived severity and perceived vulnerability, which subsequently leads to perceived usefulness. In addition, perceived usefulness and perceived ease of use have significant direct effects on attitude, which subsequently leads to the intention to use, actual use, and perceived usability. This study is one of the first studies that have analyzed the mobile application for COVID-19 disease-control tracking. The significant and substantial findings can be used for a theoretical foundation, particularly in designing a new mobile application for disease-control tracking worldwide. Finally, protection motivation theory, the extended technology acceptance model, and the system usability scale can be used for evaluating other disease-control tracking mobile applications worldwide.

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Section: Discussionmentioning

confidence: 99%

Factors Affecting the Perceived Usability of the COVID-19 Contact-Tracing Application “Thai Chana” during the Early COVID-19 Omicron Period

Chuenyindee

Ong

Prasetyo

et al. 2022

IJERPH

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“…However, some authors have reported that the transition to electronic services in the Saudi health system was very slow ( 17 , 26 ). However, since the COVID-19 pandemic, the Saudi health system has witnessed a significant boost in digitalizing health services ( 15 ). Thus, it was crucial to identify the factors that influence actual use and intention to use such services.…”

Section: Discussionmentioning

confidence: 99%

“…This is also in line with the Ministry of Health 2030 vision and a new model of care in Saudi Arabia, where adapting technology in the delivery of care is one of the central goals to improve the quality and accessibility of care to the whole population (14). Several studies have been conducted to assess digital health in Saudi Arabia; however, these studies have focused on one e-service (phone calls) or certain health services (dermatology) or were conducted before the COVID-19 pandemic (15)(16)(17). This study adds to the literature by identifying the factors influencing actual use and intention to use e-consultations during and after the COVID-19 pandemic.…”

Section: Introductionmentioning

confidence: 99%

Patient Acceptance and Intention to Use e-Consultations During the COVID-19 Pandemic in the Eastern Province of Saudi Arabia

Althumairi

Hariri

Aljabri

et al. 2022

Front. Public Health

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BackgroundOver the last decade, the use of digital technology has increased immeasurably and transformed both our personal and professional lives. The medical profession quickly embraced this development, especially after the spread of the COVID-19 pandemic. Medical consultations were transitioned to online settings as a substitute for face-to-face consultations. This exponential acceleration of the use of remote online consultations (e-consultations) was deemed necessary to respond to the impact of the global pandemic. This study identifies the factors that influence actual patient use and the intention to use e-consultations in Saudi Arabia.MethodsA cross-sectional survey was distributed online via social media platforms targeting the population living in Saudi Arabia from August to December 2020. The questionnaire measured patient perceptions of and attitudes toward utilizing e-consultations using a validated questionnaire informed by the technology acceptance model (TAM). Analyses were performed in SPSS to identify the external factors that influence patients' actual use of e-consultations and to assess the TAM factors (usefulness, social influence, and ease of use) that influence the intention to use e-consultations across both actual users and never-users.ResultsA total of 150 participants completed the questionnaire; the average age was 38 years old, 85% of the participants were females, and 67% reported never using e-consultations. Additionally, motivation, trust, attitude, and social influence were significantly related to participants' intention to use e-consultations.ConclusionParticipants' trust in and perception of the usefulness of e-consultations were significant factors in their intention to use e-consultation services. Policymakers' attention to those factors could play a role in increasing public acceptance and the use of e-consultations to improve distance medical care.

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“…At the population level, public authorities and governments introduced lockdowns and quarantine to prevent the spread of the virus [ 4 ], since it was discovered that the virus is more active in social areas. The quarantine, stay-at-home, and social distancing policies were implemented to control the spread of the infection [ 4 , 5 ]. Research indicates that many healthcare systems were vulnerable in the face of such a pandemic, as it has increased existing challenges such as staff shortages, personal protective equipment (PPE) shortages, and intensive care unit (ICU) and hospital bed capacities [ 5 , 6 , 7 ].…”

Section: Introductionmentioning

confidence: 99%

“…The quarantine, stay-at-home, and social distancing policies were implemented to control the spread of the infection [ 4 , 5 ]. Research indicates that many healthcare systems were vulnerable in the face of such a pandemic, as it has increased existing challenges such as staff shortages, personal protective equipment (PPE) shortages, and intensive care unit (ICU) and hospital bed capacities [ 5 , 6 , 7 ]. This extraordinary situation imposes extra challenges on the existing healthcare systems.…”

Section: Introductionmentioning

confidence: 99%

The Role of Digital Technology in Curbing COVID-19

Alghamdi

2022

IJERPH

Self Cite

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Introduction: Using digital technology to provide support, medical consultations, healthcare services, and to track the spread of the coronavirus has been identified as an important solution to curb the transmission of the virus. This research paper aims to (1) summarize the digital technologies used during the COVID-19 pandemic to mitigate the transmission of the COVID-19; (2) establish the extent to which digital technology applications have facilitated mitigation of the spread of COVID-19; and (3) explore the facilitators and barriers that impact the usability of digital technologies throughout the pandemic. Methods: A rapid electronic search following Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) guidelines was conducted of available records up to June 2022 on the medical databases PubMed, Ovid, Embase, CINHAIL, the Cochrane Library, Web of Science, and Google Scholar. Results: An increasing number and variety of digital health applications have been available throughout the pandemic, such as telehealth, smartphone mobile health apps, machine learning, and artificial intelligence. Each technology has played a particular role in curbing COVID-19 transmission. Different users have gained benefits from using digital technology during the COVID-19 pandemic and different determinants have contributed to accelerating the wheel of digital technology implementation during the pandemic. Conclusion: Digital health during the COVID-19 pandemic has evolved very rapidly, with different applications and roles aimed at curbing the pandemic.

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Digital Health Platforms in Saudi Arabia: Determinants from the COVID-19 Pandemic Experience

Cited by 26 publications

References 35 publications

Factors Affecting the Perceived Usability of the COVID-19 Contact-Tracing Application “Thai Chana” during the Early COVID-19 Omicron Period

Factors Affecting the Perceived Usability of the COVID-19 Contact-Tracing Application “Thai Chana” during the Early COVID-19 Omicron Period

Patient Acceptance and Intention to Use e-Consultations During the COVID-19 Pandemic in the Eastern Province of Saudi Arabia

The Role of Digital Technology in Curbing COVID-19

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