Digital Inclusion in Later Life: Older Adults’ Socialisation Processes in Learning and Using Technology

Aleti, Torgeir; Figueiredo, Bernardo; Martin, Diane; Reid, Mike

doi:10.1177/14413582231187652

Cited by 3 publications

(1 citation statement)

References 72 publications

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“…With over 100 local chapters and over 40,000 members across Victoria, Australia, U3A offers a robust platform for older people to connect, learn and stay active. The program seeks to better understand how technology use supports seniors’ connectedness and enhances social inclusion and participation (Aleti et al , 2023). Throughout the research program, we worked closely with individuals within U3A’s peak body (U3A Network Victoria) as well as U3A members at large.…”

Section: Procedures and Designmentioning

confidence: 99%

Commentary: Strength-based co-design that EMPOWERs – Lessons from codesigning with older adults

Figueiredo,

Aleti,

Martin

et al. 2023

JSM

Self Cite

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Purpose This study aims to address the existing gap in co-design frameworks by introducing the EMPOWER framework, a strength-based co-design methodological approach specifically designed to tackle the key empowerment challenges associated with co-designing alongside individuals experiencing vulnerability. The purpose of this study is to provide a set of easy-to-remember empowering guidelines to enhance the co-design process. Design/methodology/approach EMPOWER is based on lessons from the field, through five years of working with older adults. Findings The framework includes seven guidelines to overcome common challenges in co-design research. The acronym EMPOWER refers to guidelines for extending, multiplying, publicising, outsourcing, widening, enabling and reflecting on co-design research. Research limitations/implications Although extendable to other experiences of vulnerability, the examples provided focus on the experiences of ageing consumers. Practical implications EMPOWER has direct relevance to practitioners wishing not only to work with consumers experiencing vulnerabilities but also to empower these consumers through purposeful research actions. Social implications Although drawing on co-design research with older adults, these guidelines can be applied to empower other groups experiencing vulnerability. Originality/value There is a relative lack of guidelines on how to strengthen the co-design process in a way that empowers consumers experiencing vulnerability. To address this, this paper offers a framework and some grounded examples contributing to the current knowledge of co-design in marketing.

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Section: Procedures and Designmentioning

confidence: 99%

Commentary: Strength-based co-design that EMPOWERs – Lessons from codesigning with older adults

Figueiredo,

Aleti,

Martin

et al. 2023

JSM

Self Cite

View full text Add to dashboard Cite

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Investigating the Drivers of E-Commerce Continuance Intentions Among Older Consumers in Latin America

Bianchi,

Saleh

2024

Journal of Internet Commerce

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Playing with persona: Highlighting older adults’ lived experience with the digital media

Hjorth,

Sheahan,

Figueiredo

et al. 2024

Convergence: The International Journal of Research into New Med

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During the COVID-19 pandemic lockdowns (2020-2021), almost all facets of life were rendered digital – health, work, schooling, and logistics. In this phenomenon, not only did digital access become synonymous with social inclusion but inequalities were also amplified – particularly in the case of older adults (65 years and over). Contemporary older adults represent one of the most diverse spectrums of digital media users – spanning from technologically savvy to non-users. As the first generation of older adults to age in and through data in a data-saturated world, their understandings and experiences can teach us much about the possibilities and limitations of new media. Understanding these practices through cultural probes – like drawing, photos and writing prompts – can enable playful behaviours that not only elicit new thoughts and actions but also allow insight into some of the tacit lived experience that can support opportunities for technological use. In this paper, we ask: How can we playfully co-design through personas to enhance understandings of older adults’ lived experience of digital media? In this paper, we focus on the six co-design workshops in which we deployed personas as representations of digital experience to challenge, explore, provoke and help build nuanced tools for implementation. Through personas, speculative fiction and lived experience collide, offering some fascinating ways to rethink the digital-social dimension for older adults now and into the future.

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Digital Inclusion in Later Life: Older Adults’ Socialisation Processes in Learning and Using Technology

Cited by 3 publications

References 72 publications

Commentary: Strength-based co-design that EMPOWERs – Lessons from codesigning with older adults

Commentary: Strength-based co-design that EMPOWERs – Lessons from codesigning with older adults

Investigating the Drivers of E-Commerce Continuance Intentions Among Older Consumers in Latin America

Playing with persona: Highlighting older adults’ lived experience with the digital media

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