Digital Knowledge and Skills – Key Factors for Digital Transformation

Abstract

Digital transformation as a driver of positive and radical changes represents a complex issue which affects all segments of the society and the whole economy. Purpose and ultimate goal of this process are effective business processes and operations with intensive use of information and communication technologies. The research topic of this paper is the impact of digital transformation process of private and public companies in the Republic of Croatia. Identification of the key factors which have a major impact on the successful implementation of the transformation process will be presented within research model. Investigation of these relevant topics in this paper is based on a survey aimed at medium and largesized companies in Croatia. The results of qualitative part of research indicate that key factors digital knowledge and skills greatly enhance the process of digital transformation in Croatian enterprises in private sector compared to public sector companies which suggests that private sector companies are at a higher level of digital transformation than public companies, in the context of leadership skills and development of digital skills.

Factors influencing Digital Transformation Success: A Study on a Sri Lankan Commercial Bank

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“…According to Kokolek it is Organizational and Contextual based on within Organization and global environments respectively. Based on the use of technology the Organizational category has been categorized as (1) External (2) Internal and (3) holistic (Natalija Kokolek, 2019). External dimensions will be based on Customer Experience and the internal dimensions depicted therein are reflected in Figure 1.…”

Determining Critical Success Factors of the Digital Transformation Using a Force-Directed Network Graph

“…The primary objective of this study is to establish a comprehensive understanding of the critical success factors (CSFs) for digital transformation. By conducting a cross-industry investigation of CSFs, drawing upon existing scholarly research [27], [28], [29], and utilizing a qualitative content analysis method, this study aims to provide a holistic view of digital transformation and facilitate effective decision-making in this context [24]. The research seeks to identify commonalities and differences among CSFs, validating the final result by discussing the findings derived from qualitative and quantitative approaches.…”

Understanding digital transformation in the manufacturing industry: a systematic literature review and future trends

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