Abstract:As ever more policy-makers, governments and organisations turn to the gig economy and digital labour as an economic development strategy to bring jobs to places that need them, it becomes important to understand better how this might influence the livelihoods of workers. Drawing on a multi-year study with digital workers in Sub-Saharan Africa and South-east Asia, this article highlights four key concerns for workers: bargaining power, economic inclusion, intermediated value chains, and upgrading. The article s… Show more
“…For an overview of the project, see Graham et al . (; . Worker participants were recruited through listings on four of the world's largest online labour platforms.…”
This article presents findings regarding collective organisation among online freelancers in middle‐income countries. Drawing on research in Southeast Asia and Sub‐Saharan Africa, we find that the specific nature of the online freelancing labour process gives rise to a distinctive form of organisation, in which social media groups play a central role in structuring communication and unions are absent. Previous research is limited to either conventional freelancers or ‘microworkers’ who do relatively low‐skilled tasks via online labour platforms. This study uses 107 interviews and a survey of 658 freelancers who obtain work via a variety of online platforms to highlight that Internet‐based communities play a vital role in their work experiences. Internet‐based communities enable workers to support each other and share information. This, in turn, increases their security and protection. However, these communities are fragmented by nationality, occupation and platform.
“…For an overview of the project, see Graham et al . (; . Worker participants were recruited through listings on four of the world's largest online labour platforms.…”
This article presents findings regarding collective organisation among online freelancers in middle‐income countries. Drawing on research in Southeast Asia and Sub‐Saharan Africa, we find that the specific nature of the online freelancing labour process gives rise to a distinctive form of organisation, in which social media groups play a central role in structuring communication and unions are absent. Previous research is limited to either conventional freelancers or ‘microworkers’ who do relatively low‐skilled tasks via online labour platforms. This study uses 107 interviews and a survey of 658 freelancers who obtain work via a variety of online platforms to highlight that Internet‐based communities play a vital role in their work experiences. Internet‐based communities enable workers to support each other and share information. This, in turn, increases their security and protection. However, these communities are fragmented by nationality, occupation and platform.
“…This aspect of meaningful work is associated with task significance , which reflects a positive impact of one's work on others (Fried and Ferris, ; Rosso et al ., ). Clients’ feedback holds a lot of potential for designers to feel that their work is meaningful and appreciated (Graham et al ., ,; Minter, ).There are so many offers and from so many offers you just… someone picks you and you feel good! So for me [this platform] was mostly psychological; I mean it helped me to regain balance and confidence in my skills (Designer Diana, Spain/Romania).…”
Section: Where Is the Meaning On Platforms?mentioning
Growth of the platform economy has been accompanied by critiques of the fragmented, isolated and precarious nature of the employment it offers. Yet, little is known about how creative freelancers perceive the meaning of work on the platforms. Based on 40 interviews with freelancers, clients, platform owners and industry experts, this paper reveals that most freelancers are concerned about how operating through the platform, and their dependence on it, is undermining the meaningfulness of their work. Freelancers find that the platforms are eroding both the manifest (i.e. monetary) and latent (i.e. non‐monetary) meaning of their work although they are mostly concerned about the latent element of meaning. The analysis reveals that the small group of freelancers who pursue meaningful work and earn a sustainable income on platforms are those with strong entrepreneurial orientation.
“…Challenges posed by changes in the world of work (Maree, in press) have stressed the need for new approaches to career counseling around the world to deal with increasing unemployment and underemployment (Graham, Hjorth, & Lehdonvirta, 2017; International Labour Organization, 2017). According to Chiaradonna (2017), the biggest challenges facing workers today are the need to become and remain employable instead of merely finding suitable employment, the ability to blend work and life roles, and the willingness to embark on career journeys that will lead to lifelong personal growth and enhanced self‐awareness.…”
This study investigated the value of group career construction counseling in a high school context. The author used purposive sampling to select participants who had sought career counseling. A mixed‐methods intervention study design was also used. Participants (N = 57) completed the Career Adapt‐Abilities Scale–South Africa (CAAS‐SA) before the 1st and after the 2nd intervention. The Career Interest Profile and the Maree Career Matrix were used to facilitate the intervention, and the CAAS‐SA was used to test the research hypotheses. The findings revealed that the boys’ and the girls’ career adaptability had improved meaningfully on all of the CAAS‐SA subscales. No gender‐based differences were found. However, differences were detected between both the boys’ and the girls’ pre‐ and posttest Control and Confidence subscale scores. The findings demonstrate the value of career construction counseling in group settings. More longitudinal research with diverse participants is needed.
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