Digital transformation: A meta-review and guidelines for future research

Reis, João; Melão, Nuno

doi:10.1016/j.heliyon.2023.e12834

Cited by 57 publications

(28 citation statements)

References 74 publications

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“…Danneels 2004 ), and follow the literature review and analysis papers published by Mergel (2019), Vial ( 2019 ), Rosenstand et al ( 2018 ) and then Parida (2019) and Verhoef (2021). An interesting addition is a very recent publication on digital transformation literature review by Reis and Melao ( 2023 ), who having employed a meta-review methodology reviewing an extended range of articles, notice that the field started maturing after 2018. Same team, Reis et al in a previous paper (2018), are mentioning the small representation of digital transformation in academia.…”

Section: Research On Digital Transformationmentioning

confidence: 99%

Financial institutions digital transformation: the stages of the journey and business metrics to follow

Papathomas

Konteos

2023

J Financ Serv Mark

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This paper examines the stages of the digital transformational path that lies in front of incumbent banks in their conversion into digitally driven institutions and contributes by providing clarity in the parameters that define each stage and the key metrics to be tracked. It is a general review paper, with main tools employed the relevant scholar and grey literature & field observations. The paper identifies three phases for banking institutions’ digital transformation and proceeds with defining the characteristics of the phases and the distinct actions required for an institution to progress through them, employing a set of proposed key tracking indicators. The outcome adds to the, rather limited, academic literature on the subject and can be applied to all relevant banking institutions. Research needs further insides to articulate better the findings and expand them on a cross-examination of relevant theories and approaches. This paper aims at contributing to a growing, contemporary discussion, hopefully assisting in greater collaboration between practitioners and academics.

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Section: Research On Digital Transformationmentioning

confidence: 99%

Financial institutions digital transformation: the stages of the journey and business metrics to follow

Papathomas

Konteos

2023

J Financ Serv Mark

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“…The digital transformation of banks refers to the continuous expansion and application of digital technologies represented by artificial intelligence and big data in commercial banks, accelerating business optimization, upgrading, and innovation transformation, transforming traditional kinetic energy and cultivating new kinetic energy, and realizing the process of transformation, upgrading, and innovation [16]. Conceptually, in the medium and long term, banks' digital transformation is conducive to improving operational efficiency, strengthening innovation, and reducing costs [17,18]. Technically speaking, banks' digital transformation is based on the advancement of information technology.…”

Section: Literature Review and Theoretical Hypothesesmentioning

confidence: 99%

How Does the Digital Transformation of Banks Improve Efficiency and Environmental, Social, and Governance Performance?

Yongjie

Jin

2023

Systems

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In the era of the digital economy, traditional industries have begun to realize digital transformations. For commercial banks, digital transformation is a trend and a requirement and is the only way to achieve sustainable development. At the same time, at the helm of the enterprise, executives play an essential role in the development of commercial banks. This study explored the relationship between digital bank transformation and bank efficiency, environment, society, and corporate governance (ESG) through empirical analysis, and how executives’ innovation awareness and executive technical background affect the relationships between digital bank transformation, bank efficiency, and ESG. This study used the regression method of fixed effects to conduct empirical research on the data of China’s A-share listed banks from 2011 to 2021. The research results show that the digital transformation of banks has improved efficiency and promoted the ESG performance of commercial banks. At the same time, executives’ innovation consciousness and technical background have played a positive regulatory role in banks’ digital transformation to promote bank efficiency and ESG. The main research object of this study was Chinese commercial banks. The bank’s digital transformation results were examined and the research was expanded to digital transformation and ESG. At the same time, this study has particular significance for investors who have a financial interest in banks.

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“…Digital transformation is changing the business ecosystem and business models (Reis and Melão 2023). The authors recognized that organizational and technological dimensions are fundamental to digital transformation, with two areas, sustainability and smart cities, deserving further in-depth studies.…”

Section: Literature Reviewmentioning

confidence: 99%

Digital Culture, Knowledge, and Commitment to Digital Transformation and Its Impact on the Competitiveness of Portuguese Organizations

Cardoso,

Pereira,

Sá

et al. 2023

Administrative Sciences

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This study aimed to understand the impact of digital culture on companies’ knowledge and constant commitment to digital transformation, as well as its impact on organizations as a whole. Secondly, it aimed to explore the impact of digital technology adoption on organizational performance and competitiveness. Finally, the study investigated the role of knowledge management during digital transformation. A quantitative study was developed using a descriptive design. A questionnaire was developed on pre-test was carried out withon 15 participants and since no doubts or difficulties were detected, it was made available on the internet between January and April 2022. A total of 291 questionnaires were collected and validated. Data were imported from Google Forms for analysis in SPSS, version 25.0, andSmartPLS® 4.0 software. The questionnaire revealed good internal consistency (α = 0.922). Ten of the twelve hypotheses were confirmed, that is, the existence of positive and significant relationships between digital culture (DC) and knowledge of digital transformation (KDT); DC and adoption of digital technologies (ADT); DC and knowledge management (KM); commitment (C) and KDT; C and productivity (P); KDT and ADT; ADT and KM; ADT and P; ADT and C; and P and C. The results of regression analyses showed that the variables that contributed to the model (“competitiveness of organizations”) were productivity, the adoption of digital technologies, commitment to digital technologies, and knowledge management. The variables CD and KDT (Knowledge of digital transformation) presented lower and non-significant values.

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Digital transformation: A meta-review and guidelines for future research

Cited by 57 publications

References 74 publications

Financial institutions digital transformation: the stages of the journey and business metrics to follow

Financial institutions digital transformation: the stages of the journey and business metrics to follow

How Does the Digital Transformation of Banks Improve Efficiency and Environmental, Social, and Governance Performance?

Digital Culture, Knowledge, and Commitment to Digital Transformation and Its Impact on the Competitiveness of Portuguese Organizations

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