2021
DOI: 10.32535/jicp.v4i3.1307
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Digital Transformation in Indonesian FDA (Food and Drug Authority)

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“…Public services in Southeast Asia still have a limited number of services provided by the government, and some of them are still found to be unavailable to their users (Nguyen et al, 2020). In the 2016 EGDI data report, the positions of Southeast Asian countries such as Singapore (7th), Malaysia (48th), Brunei Darussalam (59th), Thailand (73rd), the Philippines (75th), and Vietnam (59th) were compared to those of developed countries (Saniagati & Welly, 2021). Qumara (2019) said that digital transformation is a necessary change because e-government is a measure of how satisfied the public is.…”
Section: Introductionmentioning
confidence: 99%
“…Public services in Southeast Asia still have a limited number of services provided by the government, and some of them are still found to be unavailable to their users (Nguyen et al, 2020). In the 2016 EGDI data report, the positions of Southeast Asian countries such as Singapore (7th), Malaysia (48th), Brunei Darussalam (59th), Thailand (73rd), the Philippines (75th), and Vietnam (59th) were compared to those of developed countries (Saniagati & Welly, 2021). Qumara (2019) said that digital transformation is a necessary change because e-government is a measure of how satisfied the public is.…”
Section: Introductionmentioning
confidence: 99%