Digital Transformations of Public Administration in Countries with Transition Economies

Abstract

Digital transformation has become a prevalent feature of the twenty-first century, extending from business to all aspects of social life. Public administration has also been affected by this trend. However, no country undergoing a transition economy has been capable of matching the level of digitalization reached by developed nations. The study aims to evaluate the digital transformations of public administration in transition economies and assess their impact on indicators of population well-being, standard of living, and governance efficacy. The research methodology utilizes various methods, including comparison, grouping, correlation, regression, and cluster analysis, to evaluate the efficacy of digital transformations in public administration within transitioning economies. This article evaluates the extent of digital transformations in public administration and uncovers their favourable progress in countries with transitional economies from 2010 to 2020. An insignificant direct relationship (determination coefficient R2 ≍ 0.15) has been demonstrated between E-Government Development and Index GDP (Gross Domestic Product) per capita. However, a positive, strong connection between E-Government Development and the Government Effectiveness Index has been found. Countries with transitional economies were categorized into four clusters based on the degree of digitalization in their public administration. Results showed that there were no noteworthy gaps between the clusters, as most of the examined countries had comparable levels of development, experience and abilities in the digitalization of public administration.

The Impact of E-Government on the New Generation Productive Capacities: Evidence from Cross-Country Data

“…Thus, in the area of government services, e-government development can enhance the ability of the government to serve the community or the public [7]. From the perspective of government departments, if there are more social enterprises that handle related affairs through e-government, this will inevitably reduce the manpower cost of the government in providing related government services and enhance the efficiency of the government [8]. From the perspective of the public, if the public obtains relevant government services through the e-government service platform, this will certainly reduce the cost of public time and labor in obtaining relevant government services and improve the efficiency of social production [9].…”