Digitalization in omnichannel healthcare supply chain businesses: The role of smart wearable devices

Chang, Victor; Doan, Le Minh Thao; Xu, Qianwen; Hall, Karl; Wang, Yuanyuan Anna; Kamal, Muhammad Mustafa

doi:10.1016/j.jbusres.2022.113369

Cited by 40 publications

(22 citation statements)

References 84 publications

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“…First, our study is among the initial studies that discuss STT for omnichannel healthcare. Our study extends the ST literature by testing the role of ST in influencing consumers' continued usage intention for OHS, which other researchers have ignored (Chang et al, 2023). Second, this paper adds to the existing literature on OIPT by testing the role of information exchange, processing capabilities, and information quality, which is essential in an OHS where a huge amount of information is exchanged across channels.…”

Section: Theoretical Contributionsmentioning

confidence: 82%

“…This study would also help healthcare managers to foster trust and coordination, thereby reducing healthcare management risks and making OHS more resilient for critical situations (Chang et al, 2023). This…”

Section: Managerial Contributionsmentioning

confidence: 90%

“…Omnichannel healthcare creates a seamless process of interaction by removing many barriers for patients, thereby improving the growth of healthcare businesses (Chang et al, 2023). Such an approach needs the intervention of new and disruptive technologies to create a trustworthy and engaging experience for patients.…”

Section: Context Applicationsmentioning

confidence: 99%

“…It has become a reality check for the healthcare systems concerning their overall readiness to deal with disruptive situations. A need has arisen to set up telehealth and remote health monitoring and develop a proper omnichannel healthcare system for expanding the reach of healthcare services to a larger number of patients and handling the situations in a systematic way (Chang et al, 2023). Virtual healthcare services have proved to be a new yet effective way to deliver chronic, acute, primary, and specialty care in times of emergency.…”

Section: Introductionmentioning

confidence: 99%

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Integrating blockchain capabilities in an omnichannel healthcare system: A dual theoretical perspective

Sangal

Nigam

Sharma

2023

J of Consumer Behaviour

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The COVID‐19 pandemic opened a market for omnichannel healthcare. While some patients trusted the hybrid mode of consultancy, others lacked trust in the online mode of consultancy. The purpose of the study is to understand the extent to which blockchain can influence the swift trust of stakeholders and the usage intention of omnichannel healthcare systems (OHS). We used a quantitative approach by surveying 250 patients that rendered services from OHS by drawing upon the lens of organizational information processing theory (OIPT) and swift trust theory (STT). We test the hypotheses using the PLS‐SEM technique. The results show blockchain technology can significantly affect the adoption of omnichannel healthcare by reinforcing swift trust in OHS and its continued usage.

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Section: Theoretical Contributionsmentioning

confidence: 82%

Section: Managerial Contributionsmentioning

confidence: 90%

Section: Context Applicationsmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Integrating blockchain capabilities in an omnichannel healthcare system: A dual theoretical perspective

Sangal

Nigam

Sharma

2023

J of Consumer Behaviour

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“…There is no doubt that potential exists for digital technologies to transform risk assessment in toxicology by enhancing communication and efficiency. However, it is essential to consider the ethical implications associated with the use of these technologies, particularly regarding wearable devices and the collection of personal data . Wearable sensors are increasingly being used to collect data on an individual’s exposure to various environmental toxins.…”

Section: Investigating the Potential Of Wearable Devices In Digital T...mentioning

confidence: 99%

Digital Transformation in Toxicology: Improving Communication and Efficiency in Risk Assessment

Singh,

Bansod,

Mahajan

et al. 2023

ACS Omega

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Toxicology is undergoing a digital revolution, with mobile apps, sensors, artificial intelligence (AI), and machine learning enabling better recordkeeping, data analysis, and risk assessment. Additionally, computational toxicology and digital risk assessment have led to more accurate predictions of chemical hazards, reducing the burden of laboratory studies. Blockchain technology is emerging as a promising approach to increase transparency, particularly in the management and processing of genomic data related with food safety. Robotics, smart agriculture, and smart food and feedstock offer new opportunities for collecting, analyzing, and evaluating data, while wearable devices can predict toxicity and monitor health-related issues. The review article focuses on the potential of digital technologies to improve risk assessment and public health in the field of toxicology. By examining key topics such as blockchain technology, smoking toxicology, wearable sensors, and food security, this article provides an overview of how digitalization is influencing toxicology. As well as highlighting future directions for research, this article demonstrates how emerging technologies can enhance risk assessment communication and efficiency. The integration of digital technologies has revolutionized toxicology and has great potential for improving risk assessment and promoting public health.

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Strategizing the online healthcare supply chain management in rural areas: A study of critical success factors

Sarkar,

Kharde,

Bakshi

2023

Bus Strat Dev

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Online healthcare supply chain management (OHCSCM) in rural areas is a matter of concern and is susceptible to policy changes, especially after the alarms raised by the COVID‐19 pandemic. This study aims to develop an approach towards examining the state and building a framework for examining the OHCSCM in rural areas. The study develops a framework by integrating various theories and methodologies like stakeholders' theory, critical success factor (CSF) theory, triple bottom line theory, fuzzy set theory, evidential reasoning approach, and scenario analysis for identifying the dynamism among the CSFs. The developed framework helps prioritize the CSFs based on environmental, economic, and social perspectives. Further, the model helps create scenarios for decision‐makers to improve the understanding of the CSFs influencing OHCSCM and achieve sustainability. The study reveals that infrastructure development, security and privacy of data, and use of predictive tools are the top factors that need immediate attention. By recognizing the interdependencies and interactions between these factors, managers can develop a more comprehensive and integrated approach to OHCSCM in rural areas. This understanding enables them to identify potential bottlenecks, streamline processes, and optimize resource allocation, ultimately saving valuable time and resources for achieving sustainability in the online healthcare supply chain in rural areas.

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Digitalization in omnichannel healthcare supply chain businesses: The role of smart wearable devices

Cited by 40 publications

References 84 publications

Integrating blockchain capabilities in an omnichannel healthcare system: A dual theoretical perspective

Integrating blockchain capabilities in an omnichannel healthcare system: A dual theoretical perspective

Digital Transformation in Toxicology: Improving Communication and Efficiency in Risk Assessment

Strategizing the online healthcare supply chain management in rural areas: A study of critical success factors

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