Dimensions of Patient Attitudes Regarding Doctors and Medical Care Services

Snyder, Mary K.

doi:10.1097/00005650-197508000-00006

Cited by 286 publications

(130 citation statements)

References 34 publications

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“…In our study, as in previous work, patient attitudes toward caring (humaneness) and curing (competence) aspects of physician behavior appeared to reflect the same dimension. 35 The providers' technical skills as well as their interpersonal skills were raised as important in patients' decisions of whether or not to disclose their innermost feelings and to complete the treatment. In the black patient focus group, the issue of cultural mistrust and concerns about being used as a "guinea pigs" for medical experimentation were raised.…”

Section: Discussionmentioning

confidence: 99%

Identification of patient attitudes and preferences regarding treatment of depression

et al. 1997

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OBJECTIVES:To identify attitudes that influence patient help-seeking behavior and aspects of treatment that influence patient preferences for management of depression. DESIGN:Three focus group discussions (two patient groups stratified by race and one professional group). Questions addressed experience with depression, help-seeking behaviors, treatment preferences, and perceived barriers to mental health care. SETTING: Academic medical center. PATIENTS/PARTICIPANTS:Eight black patients and eight white patients with depression; seven health care professionals (four physicians and three social workers). MEASUREMENTS AND MAIN RESULTS:Discussions were audiotaped, transcribed, and reviewed independently by two investigators to identify and group distinct comments into categories with specific themes. Differences were adjudicated by a third investigator. Comments within categories were then checked for relevance and consistency by a health services researcher and a psychiatrist. More than 90% of the 806 comments could be grouped into one of 16 categories. Black patients raised more concerns than white patients regarding spirituality and stigma. Patients made more comments than professionals regarding the impact of spirituality, social support systems, coping strategies, life experiences, patientprovider relationships, and attributes of specific treatments. They discussed the role these factors played in their helpseeking behavior and adherence to treatment. epression is one of the most common major mental disorders, affecting approximately 5% of the general population, mostly young adults and women, in any one year. 1 Depressive disorders have a substantial effect on the individual, the family, and society and are associated with more functional disability than most chronic medical illnesses. 2,3 Individuals with depression utilize health care services in the general medical and mental health sector three times as often as nondepressed controls, even after controlling for medical comorbidity. 4 The majority of individuals with depression in the United States who seek care receive all or part of their CONCLUSIONS:

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Section: Discussionmentioning

confidence: 99%

Identification of patient attitudes and preferences regarding treatment of depression

et al. 1997

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“…Quanto ao conceito de satisfação de usuá-rios, a grande maioria dos artigos pesquisados 4,13,16,17,18,19,20,21,22,23,24,25,26,27,28 4 ratifica que há um largo consenso na literatura em considerar que a satisfação do paciente é um conceito pouco teorizado.…”

Section: Polissemia E Fragilidade Conceitual Nos Estudos De Satisfaçãounclassified

Avaliação de satisfação de usuários: considerações teórico-conceituais

2006

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The IntroduçãoDe acordo com Chen 1 , a literatura sobre avaliação, durante muito tempo, desprezou a importância da teoria no processo avaliativo, constituindo-se em modelos de avaliação do tipo "caixa preta", nos quais os resultados são produzidos sem a explicitação de referenciais teóricos ou metodológicos consistentes. Deslandes 2 reflete que, embora a avaliação de serviços atualmente lance mão de teorias e metodologias, geralmente oriundas das ciências sociais, em sua prática institucional a dimensão técnico-operacional da avaliação é reificada de tal modo, que a discussão teórico-metodológica se torna obscurecida.O sentido fundamental ao se teorizar no campo da avaliação dos serviços de saúde é, sobretudo, o de buscar converter os conceitos em estratégias, critérios e padrões de medição, a fim de contribuir para a produção de medidas úteis que auxiliem na tomada de decisão e subsidiem aperfeiçoamentos no âmbito dos serviços. A utilização dos conceitos se torna importante na medida em que permitem representar aspectos da realidade, através de construções lógicas estabelecidas de acordo com um quadro teórico de referência.De acordo com Mendonça 3 , todo conceito possui uma conotação ou compreensão e, pelo menos uma denotação, extensão ou domínio de aplicação. A compreensão de um conceito é

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“…Moreover, in presented research authors analyze competence of employees to give quality services to the patients and to find out the satisfaction level of the patients availing the services of public hospitals of Alkharj and Hotat Bani Tamim in Saudi Arabia. Ware and Snyder (1975) examined the dimensions of patient attitudes regarding doctors and medical care services. The study described factor analytic development and validation of numerous index scores to measure patient attitudes regarding characteristics of doctors and medical care services.…”

Section: Study Objectivesmentioning

confidence: 99%

Patients’ Satisfactions from Public Hospitals Services in Alkharj and Hotat Bani Tamim: A Comparative Study

Intezar¹,

Alotaibi²,

Abdallah³

2016

ASS

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Patients' satisfaction at public hospitals is an integral part to any hospital in the world. In recent times, health care industry has restructured its services to give better health care services to the study on patients. The focus of the study on patient' satisfaction from public hospitals services in selected cities Alkharj and Hotat Bani Tamim of Riyadh regions, Saudi Arabia. In these two public hospitals from each city, we conducted a sample of two hundred nineteen patients including hospitals representatives selected to collect primary data using Rasch measurement model, the measured items with the goodness fit and misfit of data. In the public hospitals services five items fulfilled the three stipulated criteria for misfit while two diagnosed as minor misfits. Patients' satisfaction from the two hospitals none of the items fulfilled the three stipulated criteria for misfit is due to varies of response from the respondents. The study shows that public hospitals are not performing well and hospitals services are inappropriate according to the needs of hospital representatives.

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Dimensions of Patient Attitudes Regarding Doctors and Medical Care Services

Cited by 286 publications

References 34 publications

Identification of patient attitudes and preferences regarding treatment of depression

Identification of patient attitudes and preferences regarding treatment of depression

Avaliação de satisfação de usuários: considerações teórico-conceituais

Patients’ Satisfactions from Public Hospitals Services in Alkharj and Hotat Bani Tamim: A Comparative Study

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