This article explores the fit between the advertised brand and the pandemic as a potential influence on consumers' intentions to engage in socially responsible health behaviors (social distancing, mask wearing, and getting tested when exposed). In an advanced and emerging market setting we find that advertisements for brands that are perceived as high on brand-pandemic fit enhance consumers' socially desirable COVID-19 health behavioral intentions and changes in brand credibility is the mechanism that drives such intentions. Fit is especially beneficial on the intentions of consumers whose health beliefs reflect only low to moderate concern about COVID-19.Consumers with low or moderate (vs. high) COVID-19 health beliefs exhibit an increased susceptibility to the fit-desirable health behavioral intentions relationship.The results are also corroborated in an emerging market context. Together, the results establish links between brand-pandemic fit of advertisements, brand credibility, health beliefs, and consumers' intentions to engage in socially desirable health behaviors. The results suggest that advertising can play a role in encouraging desirable health behaviors and can promote consumer welfare via ads of high fit products and services that provide benefits during the pandemic in both advanced and emerging markets.
| INTRODUCTIONIn March of 2020 the world was rocked as a global pandemic was declared due to the COVID-19 virus. Restrictions to prevent the spread of COVID-19 abounded. As consumers tried to make-sense of the crisis, they were also expected to engage in behaviors such as social distancing, getting tested if exposed and mask wearing. Brand advertisers tried to adjust to the unprecedented context. The majority of advertisers reduced or eliminated advertising spending in the short-term at the onset of the pandemic (Interactive Advertising Bureau, 2020). Many brands that did not eliminate advertising adapted their content to the pandemic to reflect health, community, and helping themes (Balis, 2020). In the spirit of celebrating St. Patrick's Day differently, Guinness highlighted the idea of human resilience. Other brands, such as Apple, focused on creativity, and Burger King promoted responsible citizenship by making whoppers at home (Buller & Scott, 2020). Very few of these advertisements actually focused on a specific product or service, but instead most led with an emotional appeal.However, some products and services did focus on specific attributes that were particularly useful for consumers during the pandemic, directly addressing problems and challenges that the pandemic introduced (Balis, 2020). Hand sanitizers and house cleaning products (e.g., Lysol) promised to get rid of viruses, provide effective sanitation, and help keep families safe. The services of online retailing platforms like Amazon and food delivery services solved an important pandemic-related challenge, as consumers increasingly needed goods delivered to their homes (Ludwig, 2021). Yet, some brands such as Pepsi continued to adv...