Disabled employees in Jordanian public sector: an exploratory study

Abstract

Purpose – The purpose of this paper is to explore the attitudes of disabled employees toward availability of work facilities, treatment of other employees, and the working conditions in the Jordanian public sector. Design/methodology/approach – A purposive sample of disabled public sector employees (198) was selected to participate in the study by filling the designated questionnaire. Findings – Disabled employees reported a relatively moderate level of satisfaction about the availability of facilities. Also, participants are satisfied with the treatment of their supervisors and colleagues and of the working conditions. Disabled female participants and those who hold graduate degrees reported high-satisfaction level about the treatment they receive from their colleagues at work. The findings also showed that 55 percent of the participants were hired based on humanitarian bases as a result of their disability cases compared with 45 percent who were hired based on their qualifications and merits. Practical implications – This research significantly contributes to the scarce knowledge that currently exists in the position of disabled employees in the Arab world. Policy makers and human resource managers should develop a clear strategy to provide the facilities for disabled people to accommodate at work. In addition, they should provide professional guidance and rehabilitation training programs aiming to enhance disabled employees’ participation and involvement in the labor market. Originality/value – The study is one of the first to investigate the status of disabled public sector employees in Jordan and in the Arab world.

Attitudes of Jordanians People toward Employment of Persons with Disabilities

“…Usually in Jordan is the employment of persons with disabilities on the humanitarian cases because of disability, or according to a quota system or to the qualifications. Ababneh (2016 [34]) found in his study which conducted in Jordan on (198) employee with a disability in the public sector.…”

Fostering Well-Being Among Public Employees With Disabilities: The Roles of Disability-Inclusive Human Resource Practices, Job Resources, and Public Service Motivation

“…Furthermore, our research extends the research stream on well-being among employees with disabilities to the public context. In comparison with research on disability management in the private sector (Cavanagh et al, 2017), well-being among public employees with disabilities has remained an under-explored area of research (Ababneh, 2016; Kausto et al, 2017; Riccucci, 2018) regardless of its salience in advancing our understanding of how to manage a diverse workforce in the public sector to improve public services.…”

Provincial governors and their role in local governance and development in the Jordanian context

“…There was the use of standard scales spanning 5 points, ranging from 5 (strongly agree) to 1 (strongly disagree). As noted by Ababneh (2016), satisfaction was determined across three levels in analysing the assessment of subjects towards each aspect, with the levels detailed as high, moderate, and low. In mind of the maximum point of satisfaction measured in the questionnaire totalling 5, this number was then divided by 3 (i.e., the different levels of satisfaction) in an effort to determine the mean value.…”