Disaster relief work: The experiences of volunteers in Malaysia

Chen, Hoi Yen; Ahmad, Che An; Abdullah, Khatijah Lim

doi:10.1016/j.ijdrr.2019.101414

Cited by 4 publications

(4 citation statements)

References 18 publications

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“…Furthermore, Chen et al. (2020) indicated that the support of friends and colleagues was important to emergency responders in their coping with incidents. In particular, having a supportive peer relationship during the emergency was essential, as they were more willing to share their experiences with people having the same experiences, which could alleviate the psychological and emotional trauma.…”

Section: Introductionmentioning

confidence: 99%

“…insomnia, fear, anxiety) during an emergency response due to the environment, shortages of staff and personal protective equipment (PPE), heavy workload, and shortage of knowledge and skills relevant to infection control. Moreover, previous studies (Chen et al, 2020;Zhou et al, 2015) highlighted that these psychological problems encountered during an emergency response negatively affect safety and work efficiency, thereby increasing occupational risks.…”

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confidence: 99%

“…In addition, several studies (Chen et al, 2020;Raveis et al, 2017;Zhou et al, 2015) reflected that some nurses are highly concerned with safety in an emergency response, such as personal health in the face of direct contact with an infectious disease (Fernandez et al, 2020;Nickell et al, 2004). Therefore, it was suggested that appropriate measures (e.g.…”

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confidence: 99%

“…Besides self-security, studies (Fernandez et al, 2020;Negar et al, 2017;Nickell et al, 2004) have shown that nurses are also concerned regarding their family; thus, it is indispensable to provide the means for nurses to communicate with their families and address relevant concerns. Furthermore, Chen et al (2020) indicated that the support of friends and colleagues was important to emergency responders in their coping with incidents. In particular, having a supportive peer relationship during the emergency was essential, as they were more willing to share their experiences with people having the same experiences, which could alleviate the psychological and emotional trauma.…”

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confidence: 99%

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Providing targeted psychological support to frontline nurses involved in the management of COVID‐19: An action research

et al. 2021

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Aim To develop and implement a targeted psychological support scheme for frontline nurses involved in the management of coronavirus disease 2019 (COVID‐19). Background Nurses play a vital role in managing the ongoing COVID‐19 pandemic, while confronting enormous challenges and psychological problems. Methods Action research design was adopted to develop and provide a targeted psychological support scheme to 1,496 frontline nurses. Data regarding nurses’ feedback were collected from WeChat group chat, letters and comments on theme lectures. Subsequently, qualitative content analysis was conducted using MAXQDA. Results A targeted psychological support scheme was formed via three action cycles according to nurses’ needs. Frontline nurses received psychological assistance from a research team, which offered (1) a sense of belonging, (2) a sense of professional value and pride, and (3) a sense of being protected and confident. Conclusion The researchers successfully provided targeted psychological support to nurses, and nurses were motivated and became more confident when their needs were addressed. Implications for Nursing Management Nurses have various types of psychological needs, which could be addressed by targeted support. It is suggested that nurse managers should identify nurses’ needs in real time and provide appropriate support through multidisciplinary collaboration to improve their confidence and enhance their resilience.

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Section: Introductionmentioning

confidence: 99%

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confidence: 99%