Disaster resilience as communication practice: remembering and forgetting lessons from past disasters through practices that prepare for the next one

Determinants of organizational performance in disaster risk reduction: A preliminary study of global humanitarian NGOs

“…First, enriching previous research in risk and disaster communication (e.g. Barbour et al., 2020; Rice & Jahn, 2020) with the stakeholder theory, this study employs an organizational perspective and provides a preliminary test of the influence of relational and communicative factors inherent in stakeholder engagement on organizational performance in DRR operations. Our findings highlight the intertwined nature of the relational and communicative determinants effective in the reduction in disaster risk.…”

“…Researchers increasingly investigate organizational performance in DRR as a means to accomplish the goal of community and disaster resilience building (Barbour et al., 2020; Lai et al., 2017; Malinen et al., 2019; Rice & Jahn, 2020), concluding that organizational DRR performance and community resilience as “two sides of the same coin” (Adekola & Clelland, 2020). Findings show that relationships and communication play a key role in fostering resilience generally (Buzzanell, 2010) and community resilience specifically (Houston, Spialek et al, 2015).…”

“…To answer this question, we build on extant organizational and interorganizational communication scholarship, which highlights the centrality of relationships (Tierney, 2014) and communication (Houston et al., 2015; Rice & Jahn, 2020), in fostering community resilience. In so doing we draw on the stakeholder theory, focusing on two mechanisms integral to stakeholder engagement through which organizations can improve their performance and advance their social missions: (1) building robust interorganizational networks (Doerfel et al., 2010; Lai & Hsu, 2019; Liu et al., 2020; Steigenberger, 2016) and (2) using information communication technologies (ICTs), particularly social media, to engage with various stakeholders (Gray & Hopkins, 2019; Lai & Fu, 2020; Madianou et al., 2015; Olson et al., 2019; Seo & Vu, 2020; Xu & Saxton, 2018).…”

High Reliability Collaborations: Theorizing Interorganizational Reliability as Constituted through Translation

“…Gray (1989) has cautioned that not every situation calls for collaboration. Despite this warning, the US government has dictated that emergency response groups must collaborate across community stakeholders as part of increasing calls for "whole community" approaches that favor resilience over preparedness and response frameworks (Rice & Jahn, 2020). The legacy of high reliability organizing poses a challenge to the attainment of collaborative ideals.…”

Revisiting Ethnography in Organizational Communication Studies

“…Even if research has gone online as we sit at home, researcher identities, bodies, and practices are still implicated in the relationship among knowledge, organizing, and technologies. My continuing ethnography this year has highlighted the potential for ethnography to become a resilience practice (Rice & Jahn, 2020)-that is, resilience is both something I study, and something that studies me. As our field's ethnographic research from this challenging period appears, I hope we do not erase how ethnography helped us understand our embodied experiences, both in and out of the field.…”