“…These include high workloads of discharge planners (Bowles, Naylor, & Foust, 2002;Watts, Pierson, & Gardner, 2006), lack of trained personnel (Bowles et al 2003), ineffective communication between discharge planners, community-based providers, and/or physicians (Preyde, Macaulay, & Dingwall, 2009;Dill, 1995;Mamon et al, 1992;Minichello, Auerbach, & Wachter, 2001;Payne et al, 2002), family conflict (Bowles et al, 2002;LeClerc, Wells, Craig, Wilson, & Dellasega, 2002;Tennier, 1997), and ethical tensions between patient autonomy and safety (Dill, 1995). Other studies also identify poor timing as a critical barrier to effective discharge planning processes (Hegney et al 2002).…”