“…For example, patients diagnosed with borderline personality disorder diagnosis are stereotyped as ''difficult'' and ''demanding'' by staff (Gallop, 1988) and long-term schizophrenics can still be seen as ''empty shells'' without any ability to think, feel, or act (Davidson & Stayner, 1997), and are therefore judged by staff as being stupid, incompetent, or ignorant (Lilja, Ö rdell, Dahl & Hellzén, 2004). Nurses also tend to overrate their own importance when it comes to psychiatric patient's well-being (Lilja & Hellzén, 2007). However, psychiatric patients have stressed their opinions that the care providers should be 'genuine' humans in their meeting with the patient (Peilert, Asplund & Norberg, 1995), based on an individual relationship.…”