2016
DOI: 10.1080/09687599.2016.1139489
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Discourses of service user involvement in meeting places in Norwegian community mental health care: a discourse analysis of staff accounts

Abstract: Points of interest• We are a participatory research team that explored meeting places in Norwegian community mental health care in relation to their larger contexts. • In this article, we report on an analysis of employees' group discussions that primarily focus on service user involvement. • In Norway, service user involvement is a legally protected right.• The dominant form of involvement looked less like a right and more a duty and responsibility for service users, and appeared to relate to management reque… Show more

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Cited by 6 publications
(16 citation statements)
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“…The advisory group offered an arena for validation and reflexivity, by challenging professional terminology. Involving the advisory group in all steps of analysis and during interviews might have offered further possibilities to address this potential limitation (Ynnesdal Haugen et al, 2016).…”
Section: Limitations and Strengthsmentioning
confidence: 99%
“…The advisory group offered an arena for validation and reflexivity, by challenging professional terminology. Involving the advisory group in all steps of analysis and during interviews might have offered further possibilities to address this potential limitation (Ynnesdal Haugen et al, 2016).…”
Section: Limitations and Strengthsmentioning
confidence: 99%
“…The study shows that institutional thinking has been transferred to community mental health care when professionals come to pick up the user at the waiting room, unlock the doors, lead the conversation against goals, and care plans. One can ask if the users really are able to cooperate and make autonomous decisions if the professionals set the rules, and if professionals only ‘pretend’ co-determination directed at practicalities rather than involving users in fundamental decisions [ 48 ]. This is considered as tokenistic involvement when people are led to believe that their influence is greater than it actually is.…”
Section: Discussionmentioning
confidence: 99%
“…Later, three of the co-researchers participated in one or more of the following phases: conducting the focus group interviews, taking part in important parts of the analysis, disseminating knowledge by communicating with the municipalities that were involved and by co-authoring publications. While the present analysis is based on focus group interviews with service users of staffed meeting places, another report from the project is based on focus group interviews with members of staff from several staffed meeting places (Ynnesdal Haugen, Envy, Borg, Ekeland, & Anderssen, 2016).…”
Section: Methodsmentioning
confidence: 99%
“…Staff members were positioned as not always 'liking' the demands of service users but still accepting of democratic decisions. Both in the current analysis of service users' accounts and in the study based on staff accounts (Ynnesdal Haugen et al, 2016), concerns were raised about the future of public welfare arrangements with regard to economic matters.…”
Section: Discursive Constructions Of Meeting Places I) Public Welfarementioning
confidence: 99%
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