2017
DOI: 10.1016/j.trpro.2017.12.034
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Discussions of the reschedule process of passengers, train operators and infrastructure managers in railway disruptions

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Cited by 4 publications
(4 citation statements)
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“…Leng and Weidmann ( 22 ) describe three stakeholders in the process of managing railway disturbances that cannot be overlooked: passengers, train operators, and infrastructure managers. Infrastructure managers are primarily responsible for the operational feasibility of the rescheduled schedule.…”
Section: Management Of Railway Operations From the Perspective Of The...mentioning
confidence: 99%
See 1 more Smart Citation
“…Leng and Weidmann ( 22 ) describe three stakeholders in the process of managing railway disturbances that cannot be overlooked: passengers, train operators, and infrastructure managers. Infrastructure managers are primarily responsible for the operational feasibility of the rescheduled schedule.…”
Section: Management Of Railway Operations From the Perspective Of The...mentioning
confidence: 99%
“…They also note that an important objective of passenger operators while managing interruptions is to minimize the total number of passengers affected by the interruption as well as the inconvenience to the affected passengers. Leng and Weidmann ( 22 ) add that passenger dissatisfaction is related to travel time in general, including time inside the train, waiting time, the number of transfers, and late arrival. Ghaemi et al ( 27 ) note that up to 1,000 passengers can wait for a train at a busy station during peak hours (that is, the time with the most significant demand), and passengers prefer a slightly delayed train to a canceled one.…”
Section: Management Of Railway Operations From the Perspective Of The...mentioning
confidence: 99%
“…Disturbances in railway networks have a significant impact on the daily life of passengers. In railway disturbance management, there exist three major stakeholders: infrastructure managers, railway operators and passengers, each with diverse and potentially conflicting goals [11]. When rescheduling trains during a disturbance, the goals of an infrastructure manager are focused on the operational feasibility of the rescheduled timetable, while railway operators aim at minimizing operation costs [11].…”
Section: Introductionmentioning
confidence: 99%
“…In railway disturbance management, there exist three major stakeholders: infrastructure managers, railway operators and passengers, each with diverse and potentially conflicting goals [11]. When rescheduling trains during a disturbance, the goals of an infrastructure manager are focused on the operational feasibility of the rescheduled timetable, while railway operators aim at minimizing operation costs [11]. The liberalization of the European railway sector in recent years has compelled railway operators to increase the focus on satisfaction of passengers [2].…”
Section: Introductionmentioning
confidence: 99%