2020
DOI: 10.1080/10410236.2020.1802867
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Disgusting Face, Disease-Ridden Place?: Emoji Influence on the Interpretation of Restaurant Inspection Reports

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Cited by 10 publications
(2 citation statements)
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“…In the experiment, the subjects were shown pictures of the edge of the product and the inside of the product. Literature [16] devised a method to decompose the product design into different aesthetic elements, evaluated and defined them separately, and combined this method with consumer research to explore the effect of aesthetic elements on consumer brand perception. Influence.…”
Section: Introductionmentioning
confidence: 99%
“…In the experiment, the subjects were shown pictures of the edge of the product and the inside of the product. Literature [16] devised a method to decompose the product design into different aesthetic elements, evaluated and defined them separately, and combined this method with consumer research to explore the effect of aesthetic elements on consumer brand perception. Influence.…”
Section: Introductionmentioning
confidence: 99%
“…The same authors later highlighted how the use of emojis can serve as emotional proxies that impact perceptions and behaviors for restraint customers. Emojis with positive connotations provided comfort and reduced elaboration where the reverse was true for negative emotional emojis (Ray & Merle 2021). These and other studies highlight the role of risk communication and news reporting as relevant to the restaurant industry.…”
mentioning
confidence: 99%