Chatbots are widely seen as a key aspect of the industrial revolution, having had a huge influence on education by enhancing its dynamism. Hence, the present chapter aims to provide a thorough perspective on the beneficial impacts of using chatbots in the field of education. It presents an overview of the origin and definition of chatbots, their significance, functions, attributes, educational applications, user interaction, different categories, and the development process of chatbots. The material provided in the current chapter is anticipated to enhance the worldwide knowledge of chatbots and their utilisation in the educational setting. Moreover, a prominent aspect of the present chapter is assisting decision-makers in acquiring a more profound comprehension of chatbots and utilising them in the field of education, since chatbots are anticipated to have a substantial influence on educational achievements.