Dissatisfaction with stock condition surveys in social housing

Chapman, Keith

doi:10.1108/02630809910302935

Cited by 11 publications

(8 citation statements)

References 1 publication

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“…The defects are registered during a condition survey or condition assessment. In for instance the UK, client experiences of stock condition surveys has been far from satisfactory (Chapman, 1999). The practice of condition assessment by building inspectors yields variable results due to subjective perceptions of inspectors.…”

Section: Introductionmentioning

confidence: 99%

Dutch standard for condition assessment of buildings

Straub

2009

Structural Survey

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Purpose -This paper aims to provide insight into the use of a standard for condition assessment. Design/methodology/approach -The paper is based on a literature review, an analysis of the development, content and practical use of the Dutch Standard for Condition Assessment of Buildings, and the findings of several research projects about condition assessment and maintenance planning by Dutch housing associations. Findings -By using the standard for condition assessment, building inspectors can provide property managers with objective data about the condition status of building components. Aggregated condition data could be used for setting condition targets for built assets and for benchmarking. It is anticipated that as a result of the standardisation, condition surveys will become more reliable and as a consequence more popular among large-scale property owners.Research limitations/implications -The standard has been introduced recently. At present there is little experience of the use of (aggregated) condition data for maintenance planning and benchmarking built assets. Practical implications -The standard is a tool to assess the technical status of the properties to underpin the long-term maintenance expectations. Condition assessment is not meant for preparing the annual maintenance budget and planning of the work. Supplementary information is needed in the phase of preparing for the execution of remedial work. Originality/value -This paper provides practical tools for condition assessment and maintenance planning.

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Section: Introductionmentioning

confidence: 99%

Dutch standard for condition assessment of buildings

Straub

2009

Structural Survey

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“…In developed countries, such as the UK, it is a requirement of HEFCE that universities carry out building condition surveys and that periodic strategic maintenance reports are presented to the university management. However, the effectiveness and shortcomings of the condition survey have already been seriously questioned (O'Dell 1996;Chapman 1998;Umeadi and Jones 2003).…”

Section: Condition Surveymentioning

confidence: 98%

Building Maintenance Processes, Principles, Procedures, Practices and Strategies

Olanrewaju

Abdul‐Aziz

2014

Building Maintenance Processes and Practices

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This chapter focuses on maintenance management in terms of its operation, procedure, systems, strategies, procurement and structures. Within this chapter, the main components of management activity are discussed: organising, controlling, directing and planning. However, these functions are not dealt with separately. An interactive and holistic system was used. That is, the functions are related to maintenance technology and engineering in theory and how it should be practiced. The literature on the principle of value-based management is also provided. In this way, a common thread is provided by interweaving all the themes and subjects together. Because of the unique nature of building users in relation to the functional requirements of the buildings, each building type has peculiar maintenance management that is applicable in order to improve the building performance as well as increasing productivity, user satisfactions and profits. After studying this chapter, you should do the following: (1) Appreciate the unknown factors, issues and elements that are peculiar to maintenance management.

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“…Earlier research by Chapman (1999) revealed that a large number of housing associations in England had found stock condition surveys to be completely unsatisfactory. This was often caused by poor specification of organisations' initial requirements or poor survey procedures.…”

Section: Role Of Stock Condition Surveysmentioning

confidence: 98%

“…Meanwhile, since the work of Chapman and Beck (1998) and Chapman (1999), much research has been undertaken into the concept of surveyor variability. Procedures and processes to improve the accuracy of information from stock condition surveys have also been developed.…”

Section: Role Of Stock Condition Surveysmentioning

confidence: 99%

Influence of the Scottish Housing Quality Standard on planned maintenance in social housing

Wamuziri¹

2013

Proceedings of the Institution of Civil Engineers - Municipal E

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In 2004, the devolved administration announced to parliament details of the Scottish Housing Quality Standard (SHQS), which set targets for bringing all social housing to a minimum tolerable standard by 2015. In this paper, the key features of the SHQS are outlined and the progress made to date by housing associations and local authorities in upgrading their properties to meet criteria in the standard is assessed. Stock condition surveys play a very important role in the development of a planned maintenance programme. Unfortunately, prior to development of the SHQS, experience of social landlords with stock condition surveys was very unsatisfactory. This research investigated recent experiences of social housing landlords with stock condition surveys and concludes that comprehensive surveys have actually been carried out and to a very high standard. They have been well structured and carried out in great detail, designed specifically with drawing up operational and strategic maintenance plans to fulfil requirements in the SHQS. What was found to be perhaps less than satisfactory is the apparent lack of a standardised property management information system that is capable of incorporating data from stock condition surveys and planned maintenance programmes. As a consequence, many social landlords have resorted to the development of bespoke systems. It should be emphasised that this conclusion is based on a limited sample of responses from local authorities and housing associations and therefore may be biased. For this reason, further research based on a large-scale survey is warranted.

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Dissatisfaction with stock condition surveys in social housing

Cited by 11 publications

References 1 publication

Dutch standard for condition assessment of buildings

Dutch standard for condition assessment of buildings

Building Maintenance Processes, Principles, Procedures, Practices and Strategies

Influence of the Scottish Housing Quality Standard on planned maintenance in social housing

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