2021
DOI: 10.1080/03003930.2021.1909575
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Disseminating and collecting information: municipalities’ communicative practices and deliberative capacities

Abstract: This paper aims to critically explore how citizen dialogues are perceived by the municipalities and public servants who implement them. The question is answered using a multi-method approach: a content analysis of 213 selfreports on citizen dialogues from Swedish municipalities and 11 in-depth interviews with public servants working with citizen dialogues in a Swedish municipality. The findings show that citizen dialogues were thought of along three main narratives: information gathering, informing, and inclus… Show more

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Cited by 7 publications
(3 citation statements)
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“…The survey questions also attempt to incorporate aspects of ongoing international debates. There are many common and contentious local government reform proposals across OECD countries, including: merging or amalgamating local governments into single larger authorities based on debates about efficiency (Drew et al., 2019; Jakobsen & Kjaer, 2016; Strebel, 2019; Yamada & Arai, 2021); relatedly, economies of scale and the attractiveness of outsourcing to market operators, as well as correcting deficiencies of New Public Management (Bel & Fageda, 2017; Bel & Gradus, 2018; Lindholst et al., 2018; Moldenæs & Torsteinsen, 2017); levels of autonomy and appropriate roles and responsibilities (Keuffer & Horber‐Papazian, 2020); and more effective forms of citizen consultation and participation at the local level (Baltz, 2022; Karv et al., 2023).…”
Section: Methods and Datamentioning
confidence: 99%
“…The survey questions also attempt to incorporate aspects of ongoing international debates. There are many common and contentious local government reform proposals across OECD countries, including: merging or amalgamating local governments into single larger authorities based on debates about efficiency (Drew et al., 2019; Jakobsen & Kjaer, 2016; Strebel, 2019; Yamada & Arai, 2021); relatedly, economies of scale and the attractiveness of outsourcing to market operators, as well as correcting deficiencies of New Public Management (Bel & Fageda, 2017; Bel & Gradus, 2018; Lindholst et al., 2018; Moldenæs & Torsteinsen, 2017); levels of autonomy and appropriate roles and responsibilities (Keuffer & Horber‐Papazian, 2020); and more effective forms of citizen consultation and participation at the local level (Baltz, 2022; Karv et al., 2023).…”
Section: Methods and Datamentioning
confidence: 99%
“…government officials and the emphasis on rules and expert knowledge can hinder the authentic participation of citizens in the decision-making process. Scientists [36] in the course of the conducted research conclude that the majority of respondents are sincerely interested in increasing objectivity and representation through citizens' dialogue.…”
Section: Referencesmentioning
confidence: 98%
“…For instance, in the absence of effective communication about an adverse event and its potential impact could well affect the adoption strategies of local governments ( Goidel et al, 2019 ). As a result, local-level communication and coordination efforts based on information collection and sharing are anticipated to build confidence between citizens and local institutions ( Windsor et al, 2019 , Baltz, 2021 ). Our empirical findings are consistent with the extant literature, which highlights the efficacy of information management efforts in strengthening community and household resilience during shock occurrences ( Goidel et al, 2019 ).…”
Section: Policy Implicationsmentioning
confidence: 99%