“…During the shutdown, teachers also experienced challenges connecting with caregivers, due to the loss of face-to-face contact, particularly at drop-off and pick-up times or during planned family engagement events (Ford et al, 2021 ; Levickis et al, 2022 ). Teachers compensated in a variety of ways: by instituting regular phone check-ins; sharing via text, Facebook Messenger, or similar two-way text-based app use; or sending email updates to the whole class or to individual caregivers (Ford et al, 2021 ; Plotka & Guirguis, 2022 ; Silver & Coba-Rodriguez, 2022 ). Eventually, some programs began to use interactive video-based platforms such as Zoom or WhatsApp for family conversations or events (Levickis et al, 2022 ), while others also adopted platforms designed for use in education (Levickis et al, 2022 ; Silver & Coba-Rodriguez, 2022 ).…”