“…Therefore, research conducted in various universities across the globe point to some of the challenges faced by the parties involved in the educational process, such as teachers' and students' reactions to moving to online teaching and learning activities [1][2][3][4]; collaboration between "different shareholders (e.g., psychologists, sociologists, therapists, etc.) to offer better and timely solutions", particularly to students' problems [5]; students' and teachers' experiences with the digital environment caused by swapping classroom activities performed in a physical location with those completed on online platforms, such as Zoom, Google Classroom, Google Meet, Cisco Webex, and many others [6][7][8][9]; identification of effective online teaching principles and strategies that can have a positive impact on students, increasing their involvement in educational activities [10,11]; teachers' endeavours to develop new skills, capabilities, and competencies that are useful in the digital classroom format [12]; teachers' and students' use of social media in order to communicate with each other [6,13]; teachers' Sustainability 2021, 13, 3203 2 of 13 and students' use of webcams during online classes [1]; students' perceptions of the online educational format [14][15][16]; and institutional difficulties in solving encountered technical problems [15]. In the analyses studied, in the majority of the situations, experiences are presented without taking into account students' opinions on the changes produced in the educational system.…”