Do Born Global SMEs Reap More Benefits from ICT Use than Other Internationalizing Small Firms?

Sinkovics, Noemi; Pezderka, Noemi; Sinkovics, Rudolf R.; Jean, Ruey‐Jer “Bryan”

doi:10.4337/9780857938046.00021

Cited by 9 publications

(6 citation statements)

References 33 publications

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“…Zhang et al (2013) also argue that the utilization of Internet technologies offers businesses the ability to enhance performance in foreign markets. Supporting this argument, Pezderka et al (2012) reveal that firms that utilize Internet in communicating and building relationships with their customers experience improved export performance. Largely, evidence exists to suggest that social media resources positively affect firm performance (Luo et al, 2013;Zhang et al, 2013).…”

Section: Social Media Resources and Export Performancementioning

confidence: 82%

Social media resources and export performance: the role of trust and commitment

Mahmoud

Adams

Abubakari

et al. 2020

IMR

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PurposeThe study sought to examine the influence of social media resources on export performance and the role commitment and trust play in this relationship using an integrated model.Design/methodology/approachA quantitative survey design was employed for this study. Empirical data for this paper were drawn from 210 exporting firms in Ghana, using purposive sampling technique. The hypothesized links were analyzed using structural equation modeling.FindingsThe result of this study reveals that social media resources and marketing capabilities directly influence export performance and indirectly through commitment and trust.Originality/valueTo the best of the authors’ knowledge, this study is among the first to attempt to use an integrated model (resource-based view and commitment-trust theory) to understand and explain an international marketing phenomenon. By concentrating on Ghana, the study offers new insights regarding the pathway for exporting firms in emerging markets.

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Section: Social Media Resources and Export Performancementioning

confidence: 82%

Social media resources and export performance: the role of trust and commitment

Mahmoud

Adams

Abubakari

et al. 2020

IMR

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“…According to Andersson and Wictor (2003), the focus on specific industry was more important than the targeting geographically or psychologically closes markets. There is abundance of empirical evidence that born global firms highly rely on information and communication technologies as a growth facilitator (Pezderka et al, 2012;Kudina et al 2008;Mets & Kelli, 2011). Luostarinen and Gabrielsson (2004) have shown that the born global firms are likely to exist in such fields of product categories of SME: high-tech, high-design, high-services, high-know-how and high-system business.…”

Section: Resultsmentioning

confidence: 99%

“…In all over the world, small high technology firms internationalize as quick possible. Pezderka et al (2012) try to understand how born global SMEs reap more benefits from Information and Communication Technologies (ICT) use than other internationalizing small firms. And they aimed to identify impact of internet use on born-global performance.…”

Section: Resultsmentioning

confidence: 99%

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Global Doğan Firmalar Üzerine Sistematik Literatür İncelemesi

Nardali¹

2017

Yönetim Ve Ekonomi: Celal Bayar Üniversitesi İktisadi Ve İdari Bilimler Fakültesi Dergisi

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“…Mathews and Bianchi (2010) and Bennett (1997) state that the usage of e-business tools drives export performance. Pezderka, Sinkovics, and Jean (2012) research found that it increases the efficiency of market transactions and enables easier, cheaper and faster access to information. It means the development of communication with customers and suppliers, cheaper market research bypassing a costly physical presence in a foreign market, employment of advanced export management technology and cost reduction through internet development, which, according to the authors, all have a significant impact on export performance.…”

Section: Theoretical Backgroundmentioning

confidence: 99%

E-business tools adoption and export performance: Empirical evidence from Croatian companies

Šimić¹,

Biloš²,

Mijoč³

2019

JEMI

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Technology development has enabled companies of all kinds, industries, and sizes to acti vely parti cipate in internati onal business. Informati on and communicati ons technology (ICT), and especially e-business tools, are important for the internati onal acti viti es of companies. ICT empowers the company's potenti al to contribute signifi cantly to economic growth, as it plays a vital role in simplifying business processes and contributes to the improvement of the competi ti ve market presence of a company. The objecti ve of this research is to identi fy the level of e-business tools adopti on in Croati an exporti ng companies and investi gate its infl uence on their export performance. In the analysis of the level of e-business tools adopti on, a parti al OECD e-commerce maturity model was used, which measures several aspects of ICT readiness and intensity of web sites and e-commerce in exporti ng companies. Several disti nct aspects of e-business tools adopti on were examined, namely e-mail usage, internet usage in market research, promoti on, e-commerce, and e-payment possibiliti es. The export performance level was measured through three elements: the export/total business acti viti es rati o, the export/total revenue rati o and, additi onally, the existence of multi lingual offi cial websites. Our fi ndings provide enough evidence that e-business tools adopti on has a positi ve correlati on to export performance for Croati an exporters. However, it should be noted that three e-business tools adopti on factors positi vely correlate with export performance: namely (1) e-mail use for correspondence with partners/suppliers/buyers, (2) use of the internet as a promoti onal tool for foreign markets and (3) e-payment use. Two remaining e-business tools adopti on factors that were measured -(1) use of the internet as an informati on source on foreign markets/ (Eds.) buyers/suppliers and (2) online ordering/sales, did not record a significant correlation with export performance. These findings imply that there is still room for better implementation of e-business tools in Croatian exporting companies, particularly regarding market research and online ordering and sales that can contribute to better export performance. With regard to international market geographical orientation, we found significant differences in exporting companies oriented toward geographically and culturally distant markets (non-regional and non-EU markets) that have a statistically higher level of e-business tools implementation in comparison to those exporting dominantly to regional and EU markets. This illustrates the significance of e-business tools adoption for reaching and managing those distant markets that are important for a number of Croatian exporters.

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Do Born Global SMEs Reap More Benefits from ICT Use than Other Internationalizing Small Firms?

Cited by 9 publications

References 33 publications

Social media resources and export performance: the role of trust and commitment

Social media resources and export performance: the role of trust and commitment

Global Doğan Firmalar Üzerine Sistematik Literatür İncelemesi

E-business tools adoption and export performance: Empirical evidence from Croatian companies

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