2008
DOI: 10.2139/ssrn.1440684
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Do Clients Really Become More ‘Professional’? - Analyzing Clients’ New Ways of Managing Consultants

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“…Much of the latest research on this topic has emphasized the knowledge and agency of clients in the process of negotiating consultancy projects (Czarniawska and Mazza, 2003). There is also a growing body of evidence that clients have started to become more systematic and demanding in their use of consulting firms, especially with regard to procurement practices (Werr and Permer, 2007;Jung, 2008). Indeed, it is argued by some that client procurement functions are going too far in their efforts to drive down margins and are driving a wedge between client end-users and consultants (O'Mahoney, 2014).…”
Section: Explaining the Rise Of Management Consultingmentioning
confidence: 99%
“…Much of the latest research on this topic has emphasized the knowledge and agency of clients in the process of negotiating consultancy projects (Czarniawska and Mazza, 2003). There is also a growing body of evidence that clients have started to become more systematic and demanding in their use of consulting firms, especially with regard to procurement practices (Werr and Permer, 2007;Jung, 2008). Indeed, it is argued by some that client procurement functions are going too far in their efforts to drive down margins and are driving a wedge between client end-users and consultants (O'Mahoney, 2014).…”
Section: Explaining the Rise Of Management Consultingmentioning
confidence: 99%