From the previous literature, it is found that there are still many shortcomings in the research on the two variables that affect task performance, employees’ social support and others’ feedback. In this study, employees’ social support, feedback from others, organization-based self-esteem, and task performance were studied. By studying the relationship between job social characteristics and task performance, the mediating role of organization-based self-esteem and the moderating role of job social characteristics are further discussed. In the future, this study will take the influence of employees’ social support and others’ feedback on task performance as the starting point, study the influence mechanism of social support and others’ feedback, enrich the cross-examination research in this aspect, analyse and discuss the research results, and explain the significance of the research, the shortcomings of viewpoints and future prospects.