Do Personality Traits Predict Work Outcomes of Certified Nursing Assistants?

Abstract

The purposes of this study were to describe personality traits of certified nursing assistants (CNAs) employed at nursing homes and explore relationships between personality traits, job satisfaction, and job performance. The sample included 177 CNAs providing direct care to residents in three nursing homes. CNAs with high and low job performance skills were distinguished by the cluster of traits associated with teamwork skills. Overall, 21.3% of the variance in job satisfaction was explained by the personality traits of Adjustment, Prudence, Likeability, Excitable, and Dutiful, F(8, 145) = 4.899, p < 0.001. The links found between personality, job satisfaction, and job performance provide important information about the personality traits of nursing staff who are most likely to enjoy and perform well in the nursing home setting. Knowledge of these links may be useful for hiring the appropriate person for direct care nursing home positions.

Job Satisfaction among Care Aides in Residential Long-Term Care: A Systematic Review of Contributing Factors, Both Individual and Organizational

“…Residential LTC facilities offer 24-hour on-site housing and health care services to the elderly, defined as persons of age 65 and older. The individuals cared for at these facilities are frail, vulnerable, functionally dependent older adults who frequently suffer from a range of chronic diseases or disabilities [ 9 , 10 ]. There are varying terms to describe residential LTC facilities, for example, residential care, assisted living facilities, nursing homes, long-term care homes, and residential aged care.…”

The impact of personality on person‐centred care: a study of care staff in Swedish nursing homes

“…Elderly care is facing great challenges, and the debate on stressed care staff and inadequate quality in elderly care is topical (National Board of Health & Welfare, ). Previous research has shown that personal characteristics in care staff affect the quality and the outcome of interaction with clients in care settings (Johnson, Rowatt, & Petrini, ; Kovach, Simpson, Reitmaier, Johnson, & Kelber, ; Riggio & Taylor, ; Teng, Hsu, Chien, & Chang, ; Zhang, Luk, Arthur, & Wong, ). Besides personal characteristics, external factors also play an important role for satisfactory interactions with clients.…”

“…Previous research has shown that personality traits in care staff have significant impact on perceived care quality (Kovach et al., ; McCabe, ; Riggio & Taylor, ; Teng et al., ). However, to our knowledge, no previous research has separated the interpersonal aspects of person‐centred care from the preconditions of such care and investigated how staff personality traits relate to the care process.…”

Caregivers’ work satisfaction and individualised care in care settings for older people

“…Previous studies have pointed out that work satisfaction is low in nurse professionals working in care settings for older people (Castle et al. 2006, Kovach et al. 2010) and the work has been reported to be unpopular, with professional challenges and clinical experiences often given as reasons for dissatisfaction (Kloster et al.…”