2022
DOI: 10.1080/10872981.2022.2107470
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Do they speak like me? Exploring how perceptions of linguistic difference may influence patient perceptions of healthcare providers

Abstract: The increased utilization of telehealth has provided patients with the opportunity to interact with racially diverse healthcare providers (HCPs). While evidence of racial stereotypes in healthcare is well documented, less is known about whether linguistic cues increase or decrease racial bias in healthcare interactions. The purpose of this pilot study was to use virtual clinicians (VCs) to examine how varying linguistic features affect patient perceptions of Black-identifying HCPs. Participants ( N… Show more

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Cited by 6 publications
(2 citation statements)
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“…Socioeconomic status (SES) Bias Work to limit the misunderstanding between patients and providers due to cultural and linguistic differences; keep the positive aspects of the social determinants of health (SDoH) in mind [12,[30][31][32].…”
Section: Clinical Practice Strategiesmentioning
confidence: 99%
See 1 more Smart Citation
“…Socioeconomic status (SES) Bias Work to limit the misunderstanding between patients and providers due to cultural and linguistic differences; keep the positive aspects of the social determinants of health (SDoH) in mind [12,[30][31][32].…”
Section: Clinical Practice Strategiesmentioning
confidence: 99%
“… Selection/Sampling/Population Bias Review and keep in mind basic clinical epidemiological principles (e.g., selection bias , which affects “real-world” study interpretation and generalizability to a representative population) [ 13 , 27 ]. Clinical Practice Strategies Socioeconomic status (SES) Bias Work to limit the misunderstanding between patients and providers due to cultural and linguistic differences; keep the positive aspects of the social determinants of health (SDoH) in mind [ 12 , 30 , 31 , 32 ]. Learned/training/clinical data Boas Engage in continuous monitoring and updating to focus on detecting trends in the MLAGs decisions, instead of the learned bias for improvement; use training data that accurately represent populations under-represented in health care systems [ 8 ].…”
Section: Introductionmentioning
confidence: 99%