Do we understand each other? Toward a simulated empathy theory for entrepreneurship

Packard, Mark D.; Burnham, Thomas A.

doi:10.1016/j.jbusvent.2020.106076

Cited by 50 publications

(35 citation statements)

References 89 publications

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“…To streamline the theory development process and to address endogeneity issues in belief formation, entrepreneurs may also benefit from engaging in ethnographic customer interviews and observations, thus conducting empathetic vicarious mental simulations of others' experience (Packard & Burnham, 2021), through which entrepreneurs seek to understand deep underlying needs and problems in the market (Grandori, 2010), emotional expressions of dissatisfaction with existing offerings (pain points), and ideas about how to improve the situation (Camuffo et al, 2020). Airbnb's Chesky again provides an illustration:…”

Section: Belief Formation Heuristicsmentioning

confidence: 99%

Entrepreneurs as Scientists: A Pragmatist Approach to Producing Value Out of Uncertainty

Zellweger

Zenger

2023

AMR

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Section: Belief Formation Heuristicsmentioning

confidence: 99%

Entrepreneurs as Scientists: A Pragmatist Approach to Producing Value Out of Uncertainty

Zellweger

Zenger

2023

AMR

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“…However, empathy can also be seen as an individual trait or disposition (Aw et al, 2020;Beadle et al, 2012;Davis, 1983Davis, , 2018. In addition, we have not yet talked about empathic accuracy as the ability to be accurate in the empathic understanding or on how well this mental simulation in terms of imagining the other's situation works (Packard & Burnham, 2021). In other words, what happens when emotions do not match or are not mirrored due to, for instance, lack of information or misinformation (Wondra & Ellsworth, 2015)?…”

Section: Theoretical Implicationsmentioning

confidence: 99%

How to show empathy as a coach: The effects of coaches’ imagine-self versus imagine-other empathy on the client’s self-change and coaching outcome

et al. 2021

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Cognitive empathy, expressed as either imagine-self (imagining oneself in the other’s situation) or imagine-other (imagining the other person in his/her situation) empathy, is essential for self-change and satisfaction in coaching. In two studies, we investigated the difference between coaches’ imagine-self versus imagine-other empathy. In a survey study (N1 = 242), we found that the more important coaches perceived the client’s self-change, the more valuable they not only rated empathy in general but also imagine-other (but not imagine-self) empathy in particular. In an experimental study (N2 = 57), we manipulated the coaches’ imagine-self versus imagine-other empathy and examined the effect on the clients’ self-change and coaching satisfaction. The results revealed a positive effect of imagine-other (but not imagine-self) empathy on these coaching outcome factors. Thus, one main practical implication is the relevance of showing imagine-other instead of imagine-self empathy as a coach. However, future research should investigate other personnel development approaches like mentoring or training with regard to imagine-self versus imagine-other empathy.

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“…Entrepreneurship is a person's creative action in making something with no value to becoming something profitable (Packard & Burnham, 2021). In entrepreneurship, one requires commitment and courage to calculate opportunities and take risks (Djatmika & Rahayu, 2021).…”

Section: Literature Reviewmentioning

confidence: 99%

The impact of Risk Willingness and Opportunity Recognition on Business Owners’ Performance in Sabah, Malaysia

Muddat

Ambad

Roslin

et al. 2021

JIBE

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This paper examines the impact of risk willingness and opportunity recognition on business owners’ performance in Sabah, Malaysia. The paper adopts non-probability sampling, known as a purposive sampling method, in selecting business owners. A total of 600 surveys using self-conducted questionnaires structured on a 7-point Likert scale is distributed, and subsequently, 525 questionnaires are returned. The EAO dimensions assessed in the paper are risk willingness and opportunity recognition. Data collected are analysed using the SEM-PLS technique through the SmartPLS 3.3.2 software. The study found a positive effect of risk willingness and opportunity recognition on the business owners’ performance. Accordingly, this paper’s theoretical and practical implication supports some of the previous findings and arguments that EAO plays an essential role in influencing micro-business owners’ performance.

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Do we understand each other? Toward a simulated empathy theory for entrepreneurship

Cited by 50 publications

References 89 publications

Entrepreneurs as Scientists: A Pragmatist Approach to Producing Value Out of Uncertainty

Entrepreneurs as Scientists: A Pragmatist Approach to Producing Value Out of Uncertainty

How to show empathy as a coach: The effects of coaches’ imagine-self versus imagine-other empathy on the client’s self-change and coaching outcome

The impact of Risk Willingness and Opportunity Recognition on Business Owners’ Performance in Sabah, Malaysia

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