Dodging the Debate and Dealing with the Facts: Using Research and the                     Public Library to Promote Understanding of the Affordable Care Act

Tanner, Andrea; Owens, Otis L.; Sisson, Diana C.; Kornegay, Vance; Bergeron, Caroline D.; Friedman, Daniela B.; Weis, Megan A.; Patterson, Lee L.

doi:10.1086/685401

Cited by 6 publications

(2 citation statements)

References 25 publications

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“…Formative research often assesses target audiences' knowledge, attitudes, and communication needs about a particular issue and is crucial to effectively communicate an intended message with a targeted public (Noar 2006;Noar, Benac, and Harris 2007;Tanner et al 2015;Tanner et al 2016). Message testing evaluates an audience's reaction to specific visual content or messages (Brown, Lindenberger, and Bryant 2008;Hennink-Kaminski, Willoughby, and Dana 2014).…”

Section: Systematic Message Developmentmentioning

confidence: 99%

Partnering with the Public Library for Health Care Education: An Evaluation of Affordable Care Act Messages

Friedman

Kornegay

Tanner

et al. 2016

Public Library Quarterly

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Despite implementation of most of the provisions of the Affordable Care Act (ACA) by 2014, the public still has questions about the health care law. To assess the potential of using the library as a hub for ACA education, we tested existing and new culturally relevant messages about the health care law with twenty-seven community members. Participants discussed the message prototypes, including the visual components and promotional content, and provided advice to modify content and design to best reach target audiences. Future research can follow this example to engage libraries and community members in developing and evaluating culturally relevant health messages. ARTICLE HISTORY

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Section: Systematic Message Developmentmentioning

confidence: 99%

Partnering with the Public Library for Health Care Education: An Evaluation of Affordable Care Act Messages

Friedman

Kornegay

Tanner

et al. 2016

Public Library Quarterly

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“…Other studies focus on the experiences of public librarians by examining cultural competency, providing consumer health information, or rural public libraries' provision of health information to the public (Flaherty, 2013;Press & Diggs-Hobson, 2005;Smith, Hundal, & Keselman, 2014). Several recent studies have examined the provision of access to Affordable Care in public libraries (Bossaller, 2016;Charbonneau, 2015;Tanner et al, 2016).…”

Section: Health Information-seeking and Public Librariesmentioning

confidence: 99%

“We're not allowed”: Public librarians' perspectives on providing health information to library users experiencing homelessness

Williams

2016

Proc. Assoc. Info. Sci. Tech.

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This paper describes the results of a qualitative study involving interviews with twelve public librarians about their experiences interacting with library users experiencing homelessness. The study examines the kinds of health information seeking experiences public librarians have, how public librarians respond to the health information needs of homeless library users, and the challenges public librarians undergo as they work to provide health and other information services to homeless individuals. The interviews show that public librarians have mixed experiences providing health information to homeless library users. Some viewed health information needs as a top-level concern, while others viewed health information as a lower priority need when compared to housing and food. Public librarians described several challenges when providing information services to homeless individuals related to professional roles, crisis management, the stigma of homelessness, privacy/confidentiality, and the library acting as a day shelter. Identifying the experiences and challenges of public librarians as they assist homeless library users is an initial step in creating more effective modes of providing services to this population.

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Health Information Services and Technology Access during and after a Disaster: Lessons Learned by Public Librarians in South Carolina

Tu-Keefner

Liu

Hartnett

et al. 2017

Journal of Consumer Health on the Internet

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Dodging the Debate and Dealing with the Facts: Using Research and the Public Library to Promote Understanding of the Affordable Care Act

Cited by 6 publications

References 25 publications

Partnering with the Public Library for Health Care Education: An Evaluation of Affordable Care Act Messages

Partnering with the Public Library for Health Care Education: An Evaluation of Affordable Care Act Messages

“We're not allowed”: Public librarians' perspectives on providing health information to library users experiencing homelessness

Health Information Services and Technology Access during and after a Disaster: Lessons Learned by Public Librarians in South Carolina

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