Does “Individual Placement and Support” Satisfy the Users’ Needs?

Abstract

This study aims to investigate clients’ satisfaction with individual placement and support (IPS) at the University Hospital for Psychiatry Zurich (PUK). Furthermore, this study aims to investigate if clients feel the approach of IPS as a useful approach to fulfill their needs. One hundred twenty-five people were recruited from one of the three IPS services of PUK and were asked to complete a structured questionnaire. The following IPS services were available: (i) randomized controlled trial (RCT) ZHEPP (), (ii) RCT ZInEP (), and (iii) us clinical supported employment service of PUK (IPS-PUK). The clients mostly indicated that IPS was generally useful and fitted their needs. Overall satisfaction of the participants with the IPS services of the PUK was very high. Furthermore, client satisfaction and symptom severity are inversely associated. In conclusion, participants of the IPS services received the support they were looking for. This means that the approach of IPS fits the needs of different patient groups and can be used without any modifications. The most important limitation is the unequal group sizes. Therefore, the obtained results need to be strengthened by future research.

Fit for Work and Life—an eight-week program for improvement of functionality and quality of life

“…An earlier study conducted by Viering et al. [ 27 ] already dealt with the satisfaction of patients with individual placement and support (IPS). The overall satisfaction of the participants with the IPS services was very high.…”

Review of individual placement and support (IPS) studies and results on health status of people with long-term mental disorder and competitive employment

“…On the other hand, there is literature on ordinary employment for people with long-term mental disorders based on the belief that ordinary employment, from the vulnerability-stress model, can trigger relapses of their illness when they are subjected to an environment that generates stressful situations, both because of the demands of their work and because of their relationships with their colleagues and bosses [8]. Not all studies using the IPS strategy publish data on their non-vocational outcomes [9][10][11], but when they do, relapses (severity of symptoms and/or hospitalization during employment) [12], self-esteem and quality of life have been reported [13,14]. An increasing number of studies, apart from the vocational impact, analyze how employment influences a broader part of people's lives that includes aspects of their health.…”

Predicting post treatment client satisfaction between behavioural activation for depression delivered either in-person or via home-based telehealth

“…[11][12][13] Patient satisfaction represents a complex outcome measure that combines a mixture of potential predisposing elements, including a patient's characteristics, expectations, involvement and attitudes; the disease or illness itself and comorbid conditions; and provider-, environment-and therapeutic approach-associated factors. 3,[14][15][16][17][18][19][20][21][22][23] Among the factors that affect patient satisfaction is the presence of clinical depression. 14 Depression is associated with lower satisfaction with life, distorted views of others and self, and negative or destructive communication patterns with strangers, acquaintances and, particularly, with those closest to patients with depression.…”