“…These approaches are thought to be key to reducing admissions (Boren, Wakefield, Gunlock, & Wakefield, ; Ditewig, Blok, Havers, & van Veenendaal, ; Jovicic, Holroyd‐Leduc, & Straus, ). However, few case managements for heart failure trials focused on the mechanisms for the better monitoring of signs and symptoms, although a minority describe components such as patient‐directed access, referral to other services, assessment of home environment and emotional support (Huntley, Johnson, King, Morris, & Purdy, ).…”