Does Context in Privacy Communication Really Matter?  A Survey on Consumer Concerns and Preferences

Ebert, Nico; Ackermann, Kurt A.; Heinrich, Peter

doi:10.1145/3313831.3376575

Cited by 19 publications

(7 citation statements)

References 33 publications

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“…To identify what privacy information is potentially relevant in a given context, a recent study compared two contexts [8]. 642 people in two groups were asked about their privacy concerns and privacy information preferences in a loyalty card and fitness tracking context.…”

Section: Contextual Relevance Of Privacy Noticesmentioning

confidence: 99%

Bolder is Better: Raising User Awareness through Salient and Concise Privacy Notices

Ebert¹,

Ackermann²,

Scheppler³

2021

Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems

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This paper addresses the question whether the recently proposed approach of concise privacy notices in apps and on websites is effective in raising user awareness. To assess the effectiveness in a realistic setting, we included concise notices in a fictitious but realistic fitness tracking app and asked participants recruited from an online panel to provide their feedback on the usability of the app as a cover story. Importantly, after giving feedback, users were also asked to recall the data practices described in the notices. The experimental setup included the variation of different levels of saliency and riskiness of the privacy notices. Based on a total sample of 2,274 participants, our findings indicate that concise privacy notices are indeed a promising approach to raise user awareness for privacy information when displayed in a salient way, especially in case the notices describe risky data practices. Our results may be helpful for regulators, user advocates and transparency-oriented companies in creating or enforcing better privacy transparency towards average users that do not read traditional privacy policies.

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Section: Contextual Relevance Of Privacy Noticesmentioning

confidence: 99%

Bolder is Better: Raising User Awareness through Salient and Concise Privacy Notices

Ebert¹,

Ackermann²,

Scheppler³

2021

Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems

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“…Cybersecurity, which is merely a method in the process of developing privacy policies for internet users, has been shown to be unsuccessful, despite the fact that it is necessary to secure the data of consumers (Ebert et al, 2020). For this reason, in order to preserve privacy, in addition to prioritizing cyber security principles, the implementation of artificial intelligence (AI) as a cyber security technology is required (Herdiana et al, 2021).…”

Section: Resultsmentioning

confidence: 99%

Islamic-Based Digital Ethics: The Phenomenon of Online Consumer Data Security

Saputra

Fasa

Ambarwati

2022

SJEKI

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This paper seeks to explain the problem of widespread consumer data theft and the significance of online consumer data privacy in a review of Islamic values-based digital ethics. This research employs a qualitative approach by reviewing a variety of books, journals, papers, and other reputable sources, which are then examined using content analytic tools. The findings of this research indicate that first and foremost, effective cybersecurity will secure customer data. Second, ethical conduct derived from Islamic beliefs will be able to deter criminal activity and data breaches against consumers. Data privacy is a fundamental right that must be maintained collectively, according to Islam. The key to combating crime and breaches in the digital environment is hence the precautionary principle of stakeholders.==========================================================================================================ABSTRAK – Etika Digital Berbasis Islam: Fenomena Keamanan Data Konsumen Online. Penelitian ini bertujuan untuk menjelaskan fenomena maraknya pencurian data konsumen serta melihat posisi penting privasi data konsumen online dalam tinjauan etika digital berbasis nilai Islam. Penelitian ini menggunakan metode kualitatif, dengan menelaah berbagai literatur baik buku, jurnal, laporan dan sumber reliable lainnya yang kemudian dianalisis menggunakan teknik content analysis. Hasil penelitian ini menemukan bahwa, pertama, keamanan siber yang baik akan mampu melindungi data konsumen. kedua, perilaku etis yang bersumber dari nilai Islam akan mampu mencegah kejahatan dan pelanggaran data konsumen. Ketiga, dalam Islam data privasi merupakan hak dasar yang harus dihormati secara bersama-sama. Untuk itu prinsip kehati-hatian daripara stakeholder menjadi kunci melawan kajahatan dan pelanggaran diruang digital.

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“…It is an open question whether the same study design choices would lead to the same results given a different choice context, such as a mainstream online shop, for instance. A user’s evaluation of privacy risks is to some extent context-specific (Ebert, Ackermann, and Heinrich 2020 ), such that the perception of the severity of a particular privacy practice may vary depending on the choice context. However, we would argue that the pattern of results we found in our study would also hold in other contexts, given that the threat that is conveyed in a warning message is perceived as severe as was the case for the subjects in our study.…”

Section: Discussionmentioning

confidence: 99%

“…As another example, very short privacy statements have been proposed as an alternative to displaying complete privacy policies. Information preferences of users regarding such brief statements have been collected and have indeed been shown to create higher user awareness (Ebert, Ackermann, and Heinrich 2020 , Ebert, Ackermann, and Scheppler 2021 ).…”

Section: Background and Related Workmentioning

confidence: 99%

When information security depends on font size: how the saliency of warnings affects protection behavior

Ebert¹,

Ackermann²,

Bearth

2022

Journal of Risk Research

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Prior research on how to improve the effectiveness of information security warnings has predominantly focused on either the informational content of warnings or their visual saliency. In an online experiment ( N = 1’486), we disentangle the effect of both manipulations and demonstrate that both factors simultaneously influence decision making. Our data indicate that the proportion of people who engage in protection behavior can be increased by roughly 65% by making a particular warning message more visually salient (i.e. a more conspicuous visual design is used). We also show that varying the message’s saliency can make people behave very differently when confronted with the same threat or behave very similarly when confronted with threats that differ widely in terms of severity of outcomes. Our results suggest that the visual design of a warning may warrant at least as much attention as the informational content that the warning message conveys.

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Does Context in Privacy Communication Really Matter? A Survey on Consumer Concerns and Preferences

Cited by 19 publications

References 33 publications

Bolder is Better: Raising User Awareness through Salient and Concise Privacy Notices

Bolder is Better: Raising User Awareness through Salient and Concise Privacy Notices

Islamic-Based Digital Ethics: The Phenomenon of Online Consumer Data Security

When information security depends on font size: how the saliency of warnings affects protection behavior

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Does Context in Privacy Communication Really Matter?  A Survey on Consumer Concerns and Preferences

Cited by 19 publications

References 33 publications

Bolder is Better: Raising User Awareness through Salient and Concise Privacy Notices

Bolder is Better: Raising User Awareness through Salient and Concise Privacy Notices

Islamic-Based Digital Ethics: The Phenomenon of Online Consumer Data Security

When information security depends on font size: how the saliency of warnings affects protection behavior

Contact Info

Product

Resources

About

Does Context in Privacy Communication Really Matter? A Survey on Consumer Concerns and Preferences