Does country culture influence consumers' perceptions toward mobile banking? A comparison between Egypt and the United States

Hassan, Heba E.; Wood, Van R.

doi:10.1016/j.tele.2019.101312

Cited by 102 publications

(105 citation statements)

References 64 publications

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“…This study rejected such a hypothesis because it did not explain microentrepreneurs' at the BOP intention to adopt it. This finding agrees with Hassan and Wood (2020). They found that adapting to m-banking, as an innovative technology, is driven more by trust in the technology and its provider, than by uncertainty regarding the technology itself.…”

Section: Regardingsupporting

confidence: 86%

“…In turn, Yadav, Chauhan, and Pathak (2015) showed that perceived risk did not display any significant influence on the intention to adopt mobile banking. Hassan and Wood (2020) found that perceived risk does not play a role in consumers' decisions to use mobile banking. Likewise, Sripalawat, Thongmak, and Ngramyarn (2011) showed that perceived risk could negatively influence customers' intention to use mobile banking in Thailand.…”

Section: The Effect Of Perceived Risk On the Intent Of Adopting Mobilmentioning

confidence: 94%

“…Initially, it was tested in Germany, Spain, Sweden, Austria, and the United Kingdom, and Kenya was the first to introduce this M-Pesa text-based service in 2007 regarding developing countries. M-banking also can improve the quality of life of underserved populations (Hassan and Wood, 2020).…”

Section: Literature Reviewmentioning

confidence: 99%

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Adoption of Mobile Banking by Microentrepreneurs at the Bottom of the Pyramid

2020

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The use of mobile phones has increased globally, offering developing countries the opportunity to improve financial inclusion through mobile banking. However, mobile banking has been little adopted by microentrepreneurs at the bottom of the pyramid, and studies that explain this phenomenon is incipient. Therefore, this study aims to establish factors that influence mobile banking adoption by microentrepreneurs, from the Theory of Planned Behavior (TPB), extended to the relative advantage and perceived risk. Using a sample of 101 microentrepreneurs at the bottom of the pyramid, our findings confirmed that attitude, subjective norms, behavior control, and relative advantages positively affect the appropriation of mobile banking. Thus, banks and mobile services providers can focus on these critical factors to increase the mobile banking adoption rate.

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Section: Regardingsupporting

confidence: 86%

Section: The Effect Of Perceived Risk On the Intent Of Adopting Mobilmentioning

confidence: 94%

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Adoption of Mobile Banking by Microentrepreneurs at the Bottom of the Pyramid

2020

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“…Moreover, the results confirm the relevance of TAM (Davis, 1989) to analyze the intention to use mobile banking in the context of the three countries, which is in line with previous research (Shaikh & Karjaluoto, 2015;Alalwan et al, 2016). The positive effect of ease of use and of perceived usefulness is also in the same direction of the results from previous research, such as Chitungo and Munongo (2013) and Alalwan et al (2016), and other studies that found at least one of these variables significant (Liu et al, 2009;Akturan & Teczan, 2012;Saji & Paul, 2018;Merhi et al, 2019;Hassan & Wood, 2020).…”

Section: Table 5 Results For Hypothesis Testing By Countrysupporting

confidence: 89%

“…In the study of Akturan and Teczan (2012) PU was found to directly affect attitudes toward mobile banking, while no direct relationship between EoU and attitude was identified. Moreover, in some studies including more than one country, the authors also observed differences in the effect (and in the significance) of ease of use on behavioral intention (Merhi et al, 2019;Hassan & Wood, 2020). On the other hand, the results of Liu et al (2009) indicated that individuals' intentions to use mobile banking is mainly affected by PU and that EoU has a great effect on PU.…”

Section: Theoretical Model and Hypothesesmentioning

confidence: 96%

A Cross-Country Study on Intention to Use Mobile Banking

Malaquias

et al. 2021

Journal of Global Information Management

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This is a cross-country study about intention to use mobile banking considering respondents from Brazil, South Korea, and the United States of America. The purpose of the paper is to analyze the role of an individual's computer self-efficacy ion mobile banking context. The authors employed the confirmatory factor analysis and the structural equation modeling to analyze the constructs and test the hypotheses of the study. They also relied on bootstrap confidence intervals to test the statistical significance of indirect effects. This study considers a comprehensive measure for computer self-efficacy (CSE), and a direct effect of this variable on two antecedents of behavioral intention to use mobile banking was found. CSE also had an indirect effect on the intention to use mobile banking. However, the effect of computer self-efficacy was not persistent among the different sub-samples considered in this study.

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From offline learning to online learning: Moderating effect of relationship inertia and satisfaction

Liu

2022

Comp Applic In Engineering

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The progress of educational technology and the demand of home learning under COVID-19 have promoted the rapid development of online learning all over the world. The existing research focuses on offline learning or online learning but seldom discusses their switching process. This paper uses the questionnaire method and structural equation model to analyze the influencing factors of switching intention and behavior from offline learning to online learning. The results show that the switching intention is significantly affected by perceived usefulness, perceived ease of use, and computer self-efficacy, and negatively affected by the perceived risk. The switching intention makes a significant positive effect on switching behavior.When the learner's offline learning relationship inertia and satisfaction are higher, the relationship between switching intention and switching behavior will be weakened. At the end of the paper, some suggestions are put forward for reference for the related parties of online learning.

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Does country culture influence consumers' perceptions toward mobile banking? A comparison between Egypt and the United States

Cited by 102 publications

References 64 publications

Adoption of Mobile Banking by Microentrepreneurs at the Bottom of the Pyramid

Adoption of Mobile Banking by Microentrepreneurs at the Bottom of the Pyramid

A Cross-Country Study on Intention to Use Mobile Banking

From offline learning to online learning: Moderating effect of relationship inertia and satisfaction

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