Does cultural issues matter on the adoption of technologies on public spaces? The case of Brazil through Black Mirror series

Yamawaki, Yumi; Filho, Fábio Marcel de Castro

doi:10.1016/j.cities.2019.102576

Cited by 2 publications

(1 citation statement)

References 29 publications

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“…As we develop the theory based on a comprehensive literature review, the main logical link between local government responsiveness and citizens' acceptance of technology can be widely applied to other regimes. As Yamawaki and Castro Filho (2020) point out, culture is an important dimension to understand citizens' acceptance of technology. Our theory does not contradict this argument.…”

Section: Conclusion and Discussionmentioning

confidence: 99%

Government responsiveness and public acceptance of big-data technology in urban governance: Evidence from China during the COVID-19 pandemic

Guo

Chen

Liu

2022

Cities

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The COVID-19 global pandemic has posed unprecedented challenges to nations and cities worldwide. Governments have adopted Information and Communication Technologies (ICTs) to rapidly control the spread of a novel coronavirus. As an innovative but controversial ICT-based tool, health QR code plays a vital role by assisting rapid contact tracing. Yet, whether and how citizens accept this policy tool remains an unknown theoretical and empirical question. In this paper, we study the sources that determine citizens' acceptance of health QR code in city governance. Based on a nation-wide online survey covering 28 major provincial-capital cities in China, we find that individual experiences and political identities affect citizens' acceptance of QR code. Even though public opinion regarding this issue is diverse, the government's responses to citizens' requests play a critical role in enhancing their acceptance of using QR code both in the current and future stages. Specifically, as the citizens perceive a higher level of city government responsiveness, they are less worried about privacy leaks and more likely to perceive the effectiveness of health QR code in improving public health, thus resulting in a higher acceptance. The results offer broad policy implications for smart cities and urban governance.

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Section: Conclusion and Discussionmentioning

confidence: 99%