Does data-driven culture impact innovation and performance of a firm? An empirical examination

Chatterjee, Sheshadri; Chaudhuri, Ranjan; Vrontis, Demetris

doi:10.1007/s10479-020-03887-z

Cited by 125 publications

(115 citation statements)

References 88 publications

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“…Studies have deduced that data-driven firms successfully encourage the innovative culture, be it in process or product, supporting the role of upgraded technology in the business environment (Chatterjee et al 2021;Ponciano and Amaral 2021) and further amplified in the e-businesses (Soto-Acosta et al 2016). Technology also creates the foundation to be aware of potential opportunities.…”

Section: Hypothesesmentioning

confidence: 98%

Indonesian Hotels’ Dynamic Capability under the Risks of COVID-19

Amar

Syariati

Ridwan

et al. 2021

Risks

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The effects of COVID-19 on tourism are irreversible, with potential reductions in income, job losses, shifting working landscapes, and visible health-related fears. These adversities are reinforced in the hospitality business, particularly for hotels, the income streams of which rely on individual movements. This study investigates the process undertaken by the hotel industry in Indonesia to face the current challenges, particularly in terms of the dynamic capabilities possessed by hotel businesses. This construct discusses the potentiality of maximizing existing resources and its impact on innovation norms to leverage hotel dynamics. A total of 329 hotel managers responded to the survey, and the data were finalized by employing PLS-SEM. The findings primarily support the hypothesized direct relationships, but refute the presence of indirect relationships. The results amplify how past investments in sustainable resources are easily deployed assets during COVID-19 and create a welcoming environment for dynamic innovation among hotels during periods of change.

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Section: Hypothesesmentioning

confidence: 98%

Indonesian Hotels’ Dynamic Capability under the Risks of COVID-19

Amar

Syariati

Ridwan

et al. 2021

Risks

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“…Innovation capability (IC) of a firm is considered to comprise of technological innovation and social innovation in the context of addressing any turbulent environment for keeping the supply chain system sustainable (Sarkis 2020). In response to address any turbulent environment for sustaining supply chain, a firm needs to adopt industry 4.0 technologies like IoT, AI, cyber physical system (CPS), blockchain technology, cognitive computing technology and so on (Kumar et al 2020;Chatterjee et al 2020a). It is important to realize that social and environmental crisis will occur in future.…”

Section: Innovation Capability (Ic)mentioning

confidence: 99%

Supply chain sustainability during turbulent environment: Examining the role of firm capabilities and government regulation

Chatterjee

Chaudhuri

2021

Oper Manag Res

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The turbulent environment like COVID-19 has forced many firms to the brink of collapse. It has a devastating impact on the supply chain management and its sustainability. Many firms were forced to close due to unavailability of raw materials, essential ingredients, and labor shortage. Not many firms were capable of efficiently handling such disruptive situation. There is not much study on appropriate supply chain strategy for such turbulent situation. The practitioners as well as academic researchers are interested to know how to deal with such situation and remain sustainable for any such future crisis like COVID-19. In this background the aim of this study is to examine the determinants that impact the supply chain sustainability during turbulent situation. The study investigates how firm capability and government regulation impact the supply chain sustainability during turbulent environment. With the help of literature review, dynamic capability theory and contingency theory, a theoretical model has been developed. Later the model has been validated using PLS-SEM technique with 315 usable responses from employees of different firms in India engaged in supply chain management process. The study finds out that firms' capabilities, leadership team support and contingency plan play vital role to formulate appropriate supply chain strategy which in turn positively impacts supply chain sustainability during turbulent environment. The study also finds that there is a moderating role of government regulation impacting supply chain management during the turbulent environment.

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“…Relational risk usually emerges when the parties involved stop cooperating (Delerue, 2004;Chaudhuri et al, 2020a). Thus, BR persists when stakeholders do not cooperate with each other and that affects the BS of a firm (Keh and Xie, 2009;Dimitropoulos et al, 2019;Festa et al, 2019;Chaudhuri et al, 2020b).…”

Section: Relationship Stability and Sustainabilitymentioning

confidence: 99%

“…This chalta hai culture is often blamed as one of the main reasons for India's sluggish progress. This has cast a shadow on the growth of Indian firms (Sivaramakrishnan et al, 2008;Brooksbank et al, 2018;Chatterjee et al, 2020c). Chalta hai culture includes the conception of isse kaam achha chalega (this will suffice the purpose in a better way), isme keya galat hai (what is wrong in it?…”

Section: Introductionmentioning

confidence: 99%

Does “CHALTA HAI”culture negatively impacts sustainability of business firms in India? An empirical investigation

Chatterjee

Chaudhuri

Vrontis

et al. 2021

JABS

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Purpose Chalta hai (it is fine or it is acceptable) is an Indian cultural phenomenon that influences attitude towards work and business and diachronically adversely affects both. The purpose of this study is to explore its impact on the sustainability of business firms operating in India. Design/methodology/approach The research has firstly undertaken a theoretical study towards the development of appropriate hypotheses and a corresponding conceptual model, with emphasis on the effects of chalta hai culture as a moderator of the predictor-sustainability linkages. The model has been validated statistically through partial least square- structural equation modelling analysis of usable feedbacks from 349 respondents. Findings The research has concluded that the cultural notion of chalta hai impacts adversely the sustainability of business firms operating in India, with its effects being dominant. Research limitations/implications The research has scholarly and executive implications, as well as socio-cultural implications. The sample, however, allows for conclusions to be drawn reliably but with limited generalizability. Additionally, only three predictors have been considered, bestowing upon future research the task of building on the present model through additional pertinent predictors and boundary conditions that will enhance its explanative power. Practical implications The research has provided a scientifically developed model that guides Indian firm managers through appropriate steps that dissuade stakeholders from exhibiting the behavioural traits and attitudes of chalta hai culture, highlighting along the way its detrimental effects on Indian business sustainability. Originality/value There is little research on the business impacts of chalta hai and regarding the sustainability perspective/focus. In addition, this is in sharp contrast to the spread and impact of the phenomenon. This research and its findings, therefore, are valuable with regard to both their wider context (“chalta hai” business effects) and their specific focus (sustainability).

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Does data-driven culture impact innovation and performance of a firm? An empirical examination

Cited by 125 publications

References 88 publications

Indonesian Hotels’ Dynamic Capability under the Risks of COVID-19

Indonesian Hotels’ Dynamic Capability under the Risks of COVID-19

Supply chain sustainability during turbulent environment: Examining the role of firm capabilities and government regulation

Does “CHALTA HAI”culture negatively impacts sustainability of business firms in India? An empirical investigation

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