Abstract:This paper integrates and extends research on e-commerce in the developing world. We use three categories of feedback systems-economic, sociopolitical and cognitive-to offer a simple model of e-commerce barriers in the developing world. We also examine characteristics of e-business models that can be successfully employed in developing countries. Then, we provide the case of an e-business model followed by a Nepal-based multiple international award winning online provider. This paper's theoretical contribution is to explain the ‗hows' and ‗whys' of e-commerce in developing countries and to identify clear contexts and attendant mechanism. Keywords: E-commerce; E-commerce barriers; Business model; Developing countries; Expatriates; Innovation diffusion Article: 1. Introduction E-commerce arguably has a potential to add a higher value to businesses and consumers in developing countries than in developed countries [1][2][3][4][5]. Yet most developing country-based enterprises have failed to reap the benefits offered by modern information and communications technologies (ICTs) [6].Some business models have emerged that overcome e-commerce barriers in developing countries. Yet in ecommerce journals, the developing world has received surprisingly scant attention. There are a very few analytical e-commerce studies in the developing world settings [7]. Moreover, empirical evidence in the developing world lags behind theoretical development. There have been calls for research on developing country-based enterprises' e-commerce strategy [7].To fill the research void and this paper attempts to gain an understanding of e-commerce barriers in developing countries and illuminate successful e-business models. To achieve this, we draw upon the literature to offer a model of e-commerce barriers in the developing world and illustrate a competitive business model employed to overcome some of the barriers. In the remainder of the paper, we first discuss the methodology. Next, relevant literature on e-commerce in developing countries is reviewed. Then, we provide a case study of a competitive business model employed by Thamel.com, a Nepal-based e-commerce firm. It is followed by a discussion of the case. The final section provides conclusion and implications.
Methodology: case based researchThis study uses a single-case research design. We used multiple data sources. First, we collected and analyzed extensive secondary materials. Since Thamel.com had won multiple awards such as International Institute for Communication and Development (IICD) award and Global Knowledge Partnership (GKP) Tony Zeitoun award, there was a good amount of media coverage on the company. In the summer of 2004, we visited its Kathmandu offices and interviewed the company's CEO and marketing director. Subsequently, several rounds of email exchanges took place with both the CEO in Kathmandu and one of the founders at the US offices.Yin [8] suggests that case studies are epistemologically justifiable when research questions focus on reasons