Does ease-of-use contributes to the perception of enjoyment? A case of gamification in e-banking

Rodrigues, Luís Filipe; Oliveira, Abílio; Costa, Carlos J.

doi:10.1016/j.chb.2016.03.015

Cited by 153 publications

(160 citation statements)

References 59 publications

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“…Further, research has shown that in decision making process the schematic processing by women and men is different (Venkatesh and Morris 2000). According to Rodrigues et al (2016) the behavioral intention depends on the cognitive choice of an online user to respond positively (like) or negatively (dislikes) for online shopping. In addition, in information processing men and women use different socially constructed cognitive structures that, in turn direct them towards perceptions (Venkatesh and Morris 2000).…”

Section: Theoretical Conceptualizationmentioning

confidence: 99%

What obstruct customer acceptance of internet banking? Security and privacy, risk, trust and website usability and the role of moderators

Ilmudeen

Bao

2018

The Journal of High Technology Management Research

102

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Comparatively a little attention has been paid to the factors that obstruct the acceptance of Internet banking in Sri Lanka. This research assimilates constructs such as security and privacy, perceived trust, perceived risk, and website usability. To test the conceptual model, we collected 186 valid responses from customers who use Internet banking in Sri Lanka. The structural equation modelling technique is applied and hypotheses are validated. The findings show perceived trust and website usability are the possible obstructing factors that highly concerned by Internet banking customers. While security and privacy, and perceived risk are not significant and these are not highly concerned by customers in Internet banking acceptance. The age and gender reveal the moderating effect in each exogenous latent constructs relationship. The practical and managerial implications of the findings are also discussed. This country specific study contributes to the advancement of Internet banking acceptance, and offers some useful insights to researchers, practitioners and policy makers on how to enhance Internet banking acceptance for country similar in context.

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Section: Theoretical Conceptualizationmentioning

confidence: 99%

What obstruct customer acceptance of internet banking? Security and privacy, risk, trust and website usability and the role of moderators

Ilmudeen

Bao

2018

The Journal of High Technology Management Research

102

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“…For western countries and the USA, the major challenge of studies in adopting this system was concentrated on the factors of ease of use or learning technology, trust, privacy and security (Sathye. 1999, Moutinho andSmith (2000), Lymperopoulos and Chaniotakis (2004), Floh and Treiblmaier (2006), Poon (2007), Sanchez-Franco (2009), Aderonke andCharles K (2010), Faroughian, et al (2012), Ma and Zhao (2012), Capece and Campisi (2013), Johnson (2014), Rodrigues et al (2016), Hoehle et al (2017), etc.…”

Section: Studies On Bank Facilities and Customer's View Point Towardsmentioning

confidence: 99%

A Short Review of the Electronic Banking System

Khan

2019

RBS

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The necessity of E-Banking services with the new generation’s lifestyle today is reached at different levels of technology innovations. This paper aims at directing and contributing to E-Banking by exploring and analyzing the current situation of commencement on E-Banking and its acceptance confidently. This paper presents an intensive summary review of a doctorate research by the author about E-Banking acceptance in the Kurdistan Region of Iraq in which 38 studies among 110 published papers were selected on E-Banking between 2002-2016. The studies seek to draw reliable conclusions from their data to identify the influenced factors on the acceptance and adopting of E-Banking system. To analyze the capacity and results of these studies, an analysis was conducted on the most influenced factors, powerful acceptance theories employed in these studies, thesample unit, respondent size and the location of the investigation. The results showed that the factors of security, perceived ease of use and trust had the higher frequencies among the others. The most used model in these studies was TAM model with a great satisfaction results by the researchers and bank institutions. The respondents of these studies were between 44 and 3000 and the major sample unit is bank customers and the majority of studies were from Iran, which are 13 studies. It was found that other theories (UTAUT and UTAUT 2) were less attractive to researchers in their studies. Therefore, the most results are based on the outcomes of TAM models. However, there are limitations of the outcomes by this study for reviewing limited papers, someshortcomings in constructing the links between the E-Banking channels with the influenced factors and there is supremacy of the higher frequency of using TAM on the results. Further works are recommended to study security, perceived ease, and trust using (UTAUT and UTAUT 2) in the countries with large population strata.

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“…O modelo explica o relacionamento causal entre as variáveis de aceitação do utilizador e a utilização atual do sistema, procurando o comportamento do utilizador através do conhecimento da utilidade e da facilidade percebida. Este modelo é útil não apenas para prever, mas também para descrever e identificar a razão da rejeição de uma determinada tecnologia ou sistema e consequentemente implementar medidas corretivas (Ferreira, Costa, Aparicio & Aparicio, 2017;Davis, 1986Davis, , 1989Davis, Bagozzi, & Warshaw, 1992;Rodrigues, Costa & Oliveira, 2013;Rodrigues, Oliveira, & Costa, 2016;Sousa, Costa, & Aparicio, 2017).…”

Section: A Adoção Da Tecnologiaunclassified

“…A facilidade de utilização (Costa, Silva & Aparicio, 2007) refere-se à medida, que leva o aluno a acreditar que pode utilizar a tecnologia com uma baixa carga cognitiva. Consequentemente, a facilidade de utilização gera no aluno uma sensação de satisfação, concretizando-se em prazer de utilização da plataforma (Rodrigues, Oliveira & Costa, 2016). Diversos estudos demonstraram uma relação entre a facilidade de utilização, a perceção de prazer e a perceção de utilidade (Costa, Ferreira, Bento, & Aparicio, 2016;Davis, 1989;Teo & Noyes, 2011).…”

Section: (H3b) O Fluxo Influencia Positivamente O Uso Do Curso Onlinunclassified

CANOE e Fluxo: Determinantes na adoção de curso de programação online gamificado

Piteira

Costa

Aparício

2017

risti

Self Cite

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Resumo: Atualmente o saber programar é uma das competências mais valorizadas no mercado de trabalho. A gamificação é uma solução emergente que tem vindo a ser adotada na educação e que contribui para incentivar e estimular os estudantes ao estudo da programação. Este estudo propõe um modelo explicativo que incorpora as cinco dimensões da personalidade (CANOE) e o fluxo como determinantes na adoção de um curso online de programação gamificado. O estudo foi conduzido com uma amostra de alunos universitários, e o modelo explicativo foi validado usando a modelação de equações estruturais. Os resultados indicam que o CANOE tem efeitos positivos no prazer de utilização, facilidade de utilização e utilidade percebida. O fluxo tem efeitos positivos no prazer de utilização e no uso. Os resultados são um contributo para a compreensão dos determinantes na adoção de cursos online gamificados. Palavras-chave:Fluxo, CANOE, Gamificação, Programação, Adoção CANOE e Fluxo: Determinants in the adoption of online course programming Abstract: Currently, program skills are of most value in the labour market. Gamification is an emergent solution, and it has been adopted recently to education to encourage and stimulate students to study programming. This study proposed an explained model that incorporate the five dimensions of personality (CANOE) and flow as determinants in the adoption of one gamified online programming course. The study has been conducted with a university student's sample, and the explained model was validated with structural modulation equation. Results indicate that CANOE as positive effects on enjoyment, perceived ease of use and perceived usefulness. The flow as positive effects on enjoyment and use. The results are a contribution to a better understand of determinants in the adoption of gamified online courses

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Does ease-of-use contributes to the perception of enjoyment? A case of gamification in e-banking

Cited by 153 publications

References 59 publications

What obstruct customer acceptance of internet banking? Security and privacy, risk, trust and website usability and the role of moderators

What obstruct customer acceptance of internet banking? Security and privacy, risk, trust and website usability and the role of moderators

A Short Review of the Electronic Banking System

CANOE e Fluxo: Determinantes na adoção de curso de programação online gamificado

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