2018
DOI: 10.22215/timreview/1183
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Does Entrepreneurial Marketing Underrate Competition?

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Cited by 5 publications
(9 citation statements)
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“…Customer relationship management (CRM) is a systemized method used by a firm for managing its current and potential customers. This leads to long-term relationships (Westerlund and Leminen, 2018), customer loyalty (Raju et al , 2011), brand value (Merrilees et al , 2011; Fink et al , 2018) and increased sales and promotional activities (John and Kabiru, 2016) of the firm. The small firms tend to have a close relationship between the entrepreneur and its customers, and they both are considered as equally important factors for the organization (Morrish et al , 2010).…”
Section: Resultsmentioning
confidence: 99%
“…Customer relationship management (CRM) is a systemized method used by a firm for managing its current and potential customers. This leads to long-term relationships (Westerlund and Leminen, 2018), customer loyalty (Raju et al , 2011), brand value (Merrilees et al , 2011; Fink et al , 2018) and increased sales and promotional activities (John and Kabiru, 2016) of the firm. The small firms tend to have a close relationship between the entrepreneur and its customers, and they both are considered as equally important factors for the organization (Morrish et al , 2010).…”
Section: Resultsmentioning
confidence: 99%
“…Various contributions take a broader view of networking rather than focusing on any specific stakeholder group (Jones and Rowley, 2011; Andersson et al , 2018; Foster and Brindley, 2018). Others point to the district relationships of entrepreneurs with customers (Lam and Harker, 2015; Roundy, 2017) or competitors (Westerlund and Leminen, 2018; Krzyżanowska and Tkaczyk, 2013; Crick, 2018).…”
Section: Resultsmentioning
confidence: 99%
“…In addition, researchers argue that owner-managers pay insufficient attention to competitors (Westerlund and Leminen, 2018). Future studies should examine the role of competitive intelligence in entrepreneurial marketing decision-making and investigate the impact of incorporating comprehensive competitor analysis into marketing strategies.…”
Section: Resultsmentioning
confidence: 99%
“…When the answer to a problem seems impossible, transformational learning is an appropriate solution (Rahman and Amalia, 2020;Crews, 2022;Zunino et al, 2022). Leading to radical change, this learning is considered superior since it is a transformation preceded by a discontinuous sequence of events characterized as crisis (Hao et al, 2021;Westerlund et al, 2020;Amankwah-Amoah et al, 2018). Thus, and as Duchesne (2010) argues, we can view transformational learning theory as a cognitive process during which problems will be faced by an adult learner in a transformational way.…”
Section: Review Of the Literaturementioning
confidence: 99%