2021
DOI: 10.1016/j.aap.2020.105778
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Does initial experience affect consumers’ intention to use autonomous vehicles? Evidence from a field experiment in Beijing

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Cited by 42 publications
(16 citation statements)
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“…The samples are younger and had higher education compared with the population in Taiwan. This is in line with past research on the adoption of new technologies or new types of services that has also attracted younger and highly educated people (Alalwan, 2020;Dai et al, 2021).…”
Section: Samplesupporting
confidence: 89%
“…The samples are younger and had higher education compared with the population in Taiwan. This is in line with past research on the adoption of new technologies or new types of services that has also attracted younger and highly educated people (Alalwan, 2020;Dai et al, 2021).…”
Section: Samplesupporting
confidence: 89%
“…Miao et al (2021) found that consumers' prior experience in performing a transaction in an e-commerce setting serve as a mediator that influence consumers' satisfaction and repurchase intention. Dai et al (2020) in their study related to consumers' intention to use autonomous vehicles, confirmed that a satisfying experience contributed to a higher degree of attitude. Based on past studies conducted, consumers' experience is one of the most important predictors of consumers' attitudes.…”
Section: Consumer Experiencementioning
confidence: 70%
“…Trust identifies the way people interact with technologies and can evolve over time. As more and more ADAS technologies are added into vehicles, more people will make use of them and in turn discover the benefits of ADAS in exchange for minimal effort while driving (Dai et al, 2020). Furthermore, long term education and strategies are needed to familiarize drivers with ADAS technologies and to increase the acceptance and trust in them.…”
Section: Discussionmentioning
confidence: 99%